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NB: This vacancy closed to applications on 09/08/2021.

HR Administrator

Job Reference: 185-A-21-104212

Royal Devon and Exeter NHS Foundation Trust
HR Helpdesk
Newcourt House, Exeter
£19,737 - £21,142 per annum pro rata

We offer a fantastic benefits package with competitive pay rates with annual increases, annual leave of 27 days increasing to 33 days after 10 years, access to the NHS Pension Scheme to which you and the Trust contribute. Our Medical workforce has separate arrangements. Alongside this there are extensive training development opportunities with paid mandatory training, support for flexible working and access to an On-site Ofsted graded ‘Outstanding’ Nursery. We promote a healthy work life balance, provide an Occupational Health Service to support you at work and have a number of NHS discounts available either directly through ourselves or online through NHS Discounts. As part of our recruitment process we can tell you more about our benefits package and you will see that we offer everything you would expect and more!

The Royal Devon and Exeter NHS Foundation Trust (RD&E) provides Acute and Community services across Exeter and East Devon serving a population of more than 450,000 people. In our latest CQC full inspection of our services, the RD&E received an overall rating of “good”. We were rated as “outstanding” for our Emergency and Critical Care services, and for Caring Trustwide.

The Royal Devon & Exeter NHS Foundation Trust has been ranked as the joint best performing non-specialist Trust in the country for overall patient experience of care in the 2016 Care Quality Commission (CQC) Adult Inpatient Survey.

The main hospital site is in the historical Cathedral city of Exeter that has abundant family amenities and beautiful surrounding countryside. It is situated in the middle of the South West Region with easy access to the countryside and coast of Devon and Cornwall. It is well served by rail, road and air links. Good educational facilities such as the University of Exeter and good Ofsted rated schools are available locally. Our Community sites are equally well positioned and are a good place to work.

Enjoy a good quality of life in the South West and be part of our caring workforce.

An exciting opportunity has arisen to work in the HR Covid Absence Hub of the Royal Devon & Exeter NHS Foundation Trust based at Newcourt House, Old Rydon Lane, Exeter.

As part of the HR Covid Absence Hub you will be conscientious, responsible and self-motivated to provide first line support by telephone and email undertaking a variety of time critical tasks all designed to ensure that staff and managers are supported with any Covid related queries. You will be responsible for providing professional, comprehensive and timely support and guidance to staff, managers and external parties.

You will be confident in your communication both on the phone and by email. You will be required to keep various systems up to date and accurate in your work so attention to detail is essential to ensure compliance and data quality. Ability to multi-task is essential due to the nature of the work.

You will excel in working as part of a team but also be able to work independently to deliver the highest standards of support in line with the HR service offering. An ability to work under your own initiative is therefore also required as is the ability to analyse a situation in order to provide a focused solution.

The role requires you to be pro-active, enthusiastic and willing to learn. It is necessary for you to have the knowledge, training and experience identified in the person specification to undertake this role. The role will be based at Newcourt House which has free permit parking and will also require some working from home.

The post is for 37.5 hours per week which will be required to be worked over a variety of shift patterns from 08.30–17.00 Monday – Friday and 08:30-13:00 on weekends and bank holidays. Please note these hours are subject to change and there may be a requirement to cover alternative hours dependant on service needs. This is a fixed term contract until the 31st March 2022.

Our vision is to provide safe, high quality seamless services delivered with courtesy and respect. To achieve our vision we expect all our staff to uphold our Trust values. Our Trust values are:
Honesty, Openness & Integrity
Inclusion & Collaboration
Respect & Dignity

***Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.***



The Royal Devon and Exeter NHS Foundation Trust (RD&E) and Northern Devon Healthcare NHS Trust (NDHT) are planning to formally join together in April 2022; subject to the necessary approvals from our Board, Governors and regulatory authorities. Over the last few years we have made good progress by working more closely together to tackle our shared challenges. However, both organisations believe that combining our strengths into a single organisation will put us in a stronger position to offer high quality, resilient services to the people of Devon now and in the future. Further information regarding the proposed NDHT and RD&E integration is available on each of the Trust websites.

Privacy Notice

During the course of this recruitment process, the Trust will be collecting your data and processing it in accordance with relevant Data Protection Legislation. Please see our website for more information with regards to the Trust’s Privacy Notice (RD&E website - Information Governance page). This Privacy Notice is designed to provide you with further information on how we will be using your data for this purpose and to comply with the relevant legislation.

The Royal Devon & Exeter NHS Foundation Trust will contact previous employers to confirm employment history to cover a period of at least 3 years. The Trust is only able accept written references; these will be requested via email. One of your referees must be your current line manager and all references must cover the previous three years work or study history.

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