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NB: This vacancy closed to applications on 02/08/2021.

ICC Team Member

Job Reference: 880-3296201

NHS Arden and Greater East Midlands Commissioning Support Unit
Fulbourn, Cambridge
£24,907 - £30,615

Our work around COVID19, EU Exit, Emergency Preparedness Resilience and Response (EPRR) and Urgent and Emergency Care (UEC) has highlighted a need to ensure we have sufficient staff across the organisation trained and able to assist with response to incidents within each area of the business.
Incident Coordination Centre (ICC) environments:
An ICC can be pressurised but is also very rewarding in terms of opportunities to apply skills in a unique environment, using initiative to respond to unprecedented situations and work as part of a highly collaborative team.
Incident Coordination Centres (ICC) operate a defined staffing structure from a specific location with fixed hours of operation.
Individuals are required to undertake roles defined by EPRR incident response or operational command and control scenarios.
Incident response model teams include:
Business support and administrative roles to maintain “single point of contact” protocols; record events; log actions and decisions and support those leading a response to incidents.


Working conditions of the post

 Core working hours are 07:30 – 18:15 7 days per week which are subject to change

 Teams are likely to operate in shifts covering extended hours over 7 days during peak periods of disruption.

 Flexible shift working and some unsocial hours are likely to be required for incidents to cover any operating hours

 Hours of operation may change in line with national incident levels


For further details / informal visits contact:

Name - Satindra Sangha

Job title - HCS Resourcing Operations Manager

Email address -

Telephone number - 07385 392075

Tier 2 Certificate of Sponsorship

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From 6 April 2017, Tier 2/skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

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