Return to search

Clinical Hubs Quality Assurance Manager - INTERNAL ONLY

Job Reference: 202-A-21-14800

South Western Ambulance Service NHS Foundation Trust
Exeter & Bristol Clinical Hubs
£45,753 - £51,668 per annum

The Clinical Hubs Quality Assurance Manager is a key role in the Clinical Hub Senior Leadership team and as such will be a role model for operational team members.

Reporting to the Head of Clinical Operations and Safety, the Clinical Hubs Quality Assurance Manager is accountable for overseeing the development and maintenance of robust, safe, high quality processes and procedures that govern the operational response to patients and healthcare professionals accessing the service.

The Clinical Hub Quality Assurance Manager will require a strong understanding of Clinical Hub triage systems, including triage coding. The post holder will be required to represent the Trust independently in both internal and external meetings such as the national coding and categorisation meetings and will also be expected to chair relevant meetings as appropriate

The postholder will be accountable for overseeing and ensuring maintenance, development and implementation of policy, process, procedures and guidance relevant to colleagues across all functions within the Clinical Hubs.

The assessment process will comprise of an online assessment week commencing 9th August. This will followed by an assessment centre on 19th August. Please note the assessment centre will take place in Exeter.

At South Western Ambulance Service NHS Foundation Trust (SWASFT) every team member matters, we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest possible range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees and patients and communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individual needs and to enable a positive, welcoming environment in which our people and their careers can thrive.

As the first Ambulance Trust in the Country to be registered as a NHS Foundation Trust (FT) SWAST offers consistent high-quality, locally responsive and trusted care to the residents and the transient population of Cornwall and the Isles of Scilly, Devon, Dorset, Somerset, Bristol, Wiltshire and Gloucestershire.

If you are shortlisted for this post, we will send you a direct email to the address entered on your application form. Please ensure you check you Junk items. We will also send messages through your NHS Jobs account, to keep you updated on your application process. To access emails from us via NHS Jobs, please log into your account, and go to 'My Applications'.

South Western Ambulance Service NHS Foundation Trust reserve the right to close this vacancy early, should we receive sufficient applications.

SAFERJobs To stay safe in your job search we recommend that you visit SAFERjobs (, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

  • Investors in People Gold Logo
  • Disability Confident Leader
  • Improving Working Lives Logo
  • Mindful Employer Logo
  • Smoke Free Logo
  • Age Positive Logo
  • Stonewall Logo
  • Apprenticeships Logo