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NB: This vacancy closed to applications on 30/07/2021.

IT Service Delivery Technician

Job Reference: 880-3313041

NHS Arden and Greater East Midlands Commissioning Support Unit
IT, desktop support
Cardinal Square, Derby
£21,892 - £24,157

A fantastic opportunity has arisen within our Derby IT engineering team and we are looking for dedicated, enthusiastic and hard working IT Technicians to join our team.

You will be the first point of contact with our service and will be required to use your excellent customer services skills to deal with IT and account management related issues and attempt a remote fix where possible. Many of our customers will be front line clinicians and other NHS staff so prompt resolution is required .

You will attend customer sites where issues cannot be resolved remotely or where non complex hardware deployments are required.

A calm manner and excellent customer care skills are a must and an ability to talk customers about IT related issues in layman's terms.

There will be some on call / shift working requirements and these will be managed on a rota basis.

We welcome applications for flexible working, job share, part time etc.

You will hold a full driving licence

For further details / informal visits contact:

Name - Allen Hull

Job title - Operational Service Delivery Manager

Email address -

Disclosure and Barring Service (DBS) Check

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require current Tier 2/skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2/skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

For further advice, please visit Applying from overseas.

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