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NB: This vacancy closed to applications on 02/08/2021.

Customer Service Administrator - Manchester

Job Reference: J240-5010

Employer:
Spire Healthcare Ltd
Department:
Pathology
Location:
Manchester
Salary:
£18,500

Administrator| Pathology | £18,500 | Didsbury | Full Time – Permanent

We have an exciting opportunity to join our team as a Customer Service Administrator on a permanent and full-time basis. You will be part of an essential business support function providing an accurate and efficient customer service experience whilst ensuring the smooth running of the Pathology and Histology departments and a high level of customer care.

Spire Manchester Hospital situated in the Heart of Didsbury is a brand new, £65m state-of-the-art healthcare facility offering you the opportunity to work across a wide variety of specialisms. You will be able to develop your skills in a modern and progressive environment. The Manchester team currently consists of over 500 colleagues and we are rapidly expanding as we increase the scope of services we provide.

Duties & Responsibilities

  • To be multi skilled in the use of in-house computer applications providing flexibility within the role and possess the ability to investigate and resolve customer enquiries.
  • To deal with enquiries from patients, staff and visitors in a courteous, timely and efficient manner. This may be by face to face or telephone.
  • To accurately maintain the departmental filing systems and carry out routine photocopying of required documentation.
  • To practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient/consultant and staff information.

Who we're looking for –

  • Someone who is highly organised and accurate and works well to tight deadlines
  • Experience working in a similar environment would be beneficial but by no means necessary as full training will be provided
  • Must be a good communicator and have good computer literacy

Benefits

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
  • Free Bupa wellness screening
  • Private medical insurance
  • Life assurance
  • Free On-Site Gym
  • Save an average of £50 per month with our free onsite car park

Please see the attached benefits leaflet for more information.

We commit to our employee’s well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For us, it's more than just treating patients; it's about looking after people.





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