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NB: This vacancy closed to applications on 15/06/2021.

111 Wellbeing Officer - Bicester

Job Reference: 195-21-114-TAM

South Central Ambulance Service
195 14 NHS 111 N - Yellow Team
£24,907 to £30,615

111 Wellbeing Officer - Part-time 30 hours per week

We are looking to appoint Wellbeing Officer within the South Central Ambulance Service NHS 111/IUC Department at Northern House, Bicester. This is an exciting role designed to support the health and wellbeing of all NHS 111 staff.

The successful candidate will be the focal point for staff for any related staff welfare concerns and provide support or advice and signpost to the appropriate services. Work with the local Human Resources Advisors and the Trust’s the Health and Wellbeing team to ensure all staff are appropriately supported and are aware of all relevant health and wellbeing initiatives.

Work with the NHS 111 Management Teams and support them and staff to deal with staff concerns and capability following the operational processes required. You will be responsible for motivating and engaging the NHS 111 team to deliver a high quality to staff at all times.

Working with the Health and Wellbeing team developing wellbeing plans and initiatives within the NHS 111 Services to promote good health and attendance within the department.

Requirements for the job:

  • Have previous experience of team management

  • Good understanding of HR policies

  • Have excellent IT skills, able to use computerised systems to track performance, gather and interpret data

  • Demonstrable experience and hold skills in performance management

  • Excellent customer service skills

  • Superb communication skills and a professional manner

  • Ability to work autonomously

  • Resourceful and solutions focused in a real time, fast paced environment.

You must also have the ability to work a range of allocated shifts covering seven days, 365 days a year. As the majority of the workload is outside of normal hours, i.e. evenings and weekends, you must be willing to work unsocial hours across the seven day period. The vacancies is for a 30 hour per week contract.

The post holder will be required to undertake any statutory training and development relevant to the role through the use of an annual Personal Development Plan. Any training and development required as part of the role and ongoing development will be agreed with the post holder.

Please note that the closing date given is a guide. We reserve the right to close this vacancy when we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment. Only those candidates who clearly demonstrate how they meet the person specification will be short listed for this role.

Please see the job description and person specification for further details.

Shortlisted candidates will be provided will need to present a 10 minute presentation on a current NHS issue this will be sent in advance of the interview.

If you think you can rise to this challenge, you could be the person we are looking for. For an informal discussion about the post, please contact: Ruth Page, Locality Manager IUC and NHS 111 Services.

Please see the job description and person specification for further details

Whilst we would like to assure you that SCAS endeavours to continue with the recruitment for this position as planned, please bear in mind there may be COVID19 related Government guidelines for us to adhere to that may cause changes out of our control. These changes may mean that we must alter our training delivery in which case we would inform you of any changes to the plan as soon as we can.

We actively welcome job applications from candidates who have a disability or who are members of the BAME, LGBT and Armed Forces community (including: Reservists, Veterans, Spouses and Cadets) Here at SCAS we are proud to have a workforce that reflects the diverse community we serve.

Communications regarding your application will be sent via NHS Jobs to your inbox. Please look out for e-mails from us relating to your application.

We do require three years’ worth of references (with no gaps) please be sure to provide sufficient information in the referencing section of your application form. We will only contact your referees after we have offered you a job.

The benefits bits:

  • Starting holiday entitlement is 27 days per annum, pro rata, plus bank holidays;
  • USH is paid in line with section 2;
  • All employees are automatically enrolled into the NHS Pension scheme (or NEST);
  • We operate from a comprehensive set of policies;
  • We operate regular staff surveys and our staff are encouraged to develop transferable skills and experience;
  • We work in partnership with our trade unions;
  • Applicants who have a disability or are members of the armed forces community who meet the minimum shortlisting criteria for their post of interest will be invited for an interview;
  • As an employer of choice, we value the wellbeing of our staff and have support networks in place to offer assistance as required;
  • South Central Ambulance Service has a Freedom to Speak Up Guardian and a Freedom to Speak Up Policy. We believe that effective speaking and listening up arrangements protect patients and improve the experience of patients and NHS workers.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require current Tier 2/skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2/skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

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