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NB: This vacancy closed to applications on 23/06/2021.

Community Receptionist - Adult Mental Health

Job Reference: 449-AMH523

Employer:
Solent NHS Trust
Department:
Mental Health Services
Location:
Portsmouth
Salary:
£18,005 - £19,337 p.a pro rata

Make a difference with us

If you are looking for somewhere you can make a real difference and are passionate about keeping people safe, well and out of hospital, a career with us may be just what you’re looking for. At Solent NHS Trust, we strive to make a difference to the health and wellbeing of our communities.

We are proud to be an organisation which is focused on our people and we welcome people who share our values to come and work with us.

  • To deliver great care that is safe, simple and easy to access
  • To be a caring, flexible and supportive place to work
  • To deliver the best value for money

 

We are looking to recruit a Receptionist to form part of our Community Mental Health Team, based at St Mary's Community Health Campus in Portsmouth. If you are highly organised, professional, helpful and have great people skills, we would love to hear from you!


Solent’s Mental Health Services cover a variety of different services including inpatient facilities for both adults and older persons, community services including rehab, crisis and health and wellbeing, IAPT Talking Change and learning disabilities. We are looking for people that work to the organisational Values of Honesty, Everyone Counts, Accountability, Respect and Teamwork (HEART), show in your behaviour that you value people and the care you give to them.

 

Job Responsibilities

  • To provide a comprehensive administrative support to the service

  • To work as part of a skill mix team to provide a comprehensive administrative support service

  • To effectively prioritise and manage own workload whilst maintaining confidentiality and diplomacy at all times both independently or as part of a team

  • Carry out the day to day running of reception, covering other receptions when required

  • Manage group mailboxes responding to queries and sharing with other staff as needed

  • Be the point of contact for any reception related issues

  • Ensure the reception area and meeting rooms are kept clean and tidy

 

Personal Skills/Qualities

  • Communication Skills, written and verbal and able to deal with a variety of people i.e. patients, staff etc.
  • A knowledge of and commitment to Equal Opportunities and Promoting Diversity
  • Ability to work collaboratively with colleagues at all levels
  • A minimum of two years’ experience working in a reception/office environment
  • Able to prioritise and multitask to ensure deadlines are achieved

 

For more information on the post, please contact Laura George 0300 123 3921 or email laura.george@solent.nhs.uk.

 

We will contact you via NHS Jobs if you are shortlisted for interview. Candidates selected for interview will be contacted before the given interview date; therefore you should check your emails regularly including junk mail folders.




Note about shortlisting/interviews:

Due to the global COVID-19 pandemic, and the associated restrictions in place, we are currently unable to schedule interviews as we normally would. Therefore interviews will be held virtually until further notice. Please be assured that we will be in touch with details of the arrangements. We will endeavour to keep delays to a minimum but shortlisting may take longer than usual, dependant on staff availability.Thank you for your patience and understanding at this time.

The Rewards

Solent NHS Trust offers a competitive starting salary and access to a wide range of employee benefits:

  • 27 - 33 days annual leave plus bank holidays (for permanent staff) - pro rata for part time
  • Pay enhancements to reward out of hours working
  • Ability to join the generous NHS pension scheme
  • Purchase of additional annual leave
  • Training and development opportunities
  • An extensive health and wellbeing service
  • Flexible working options
  • Free yoga, pilates and mindfulness classes
  • NHS discounts from leading retailers
  • Opportunity to purchase a public transport annual season ticket - 11 month repayment period

Our commitment to equality, diversity and inclusion starts with our people; shapes the way we deliver our services and the way we build our teams. We welcome candidates from diverse backgrounds to help us deliver great care to all of our communities.


Disclosure and Barring Service (DBS) Check

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.


Tier 2 Certificate of Sponsorship

Applications from job seekers who require current Tier 2/skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2/skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

For further advice, please visit Applying from overseas.



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