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NB: This vacancy closed to applications on 13/06/2021.

Ward Administrator

Job Reference: 415-L21-293

Northern Devon Healthcare Trust
£19,737 - £21,142 per annum pro rata

An exciting opportunity has arisen for a ward administrator to join the Intensive Care/High Dependency Unit at Northern Devon Healthcare Trust.

The unit is an 8 bedded general Intensive Care/High Dependency unit that also admits critically ill children for stabilisation prior to transfer to a regional unit.

The successful candidate will need to possess good keyboard skills, experience of working in a busy, challenging environment and an ability to communicate with distressed patients and relatives. The role will include administrative duties such as booking follow-up clinics, organising and taking minutes for ward meetings, collecting data for network information and research, as well as general ward reception duties such as answering the telephone to enquiries, filing, maintenance of medical/educational/staffing records, communicating relevant information in a timely way, and assisting all members of the multidisciplinary team.

We are looking to recruit staff who have exceptional IT and record keeping skills, and a knowledge regarding confidentiality and data protection. If you believe you have good customer service skills with a pleasant and professional telephone manner then please apply. NHS experience is desirable but not essential.

For further Information contact Juliet Parkin Clinical Matron for Critical Care on 01271 370269 or Jackie West Clinical Educator on 01271 322707

This post is subject to formal matching. The Band is confirmed but there may need to be some revision to the JD required in the future.

Closing Date: 13 June 2021

This post is being offered as Northern Devon Healthcare NHS Trust and the Royal Devon and Exeter NHS Foundation Trust continue to develop our long standing partnership with a view to becoming a single integrated organisation across Eastern and Northern Devon. Working together gives us the opportunity to offer unique and varied careers across our services combining the RD&E’s track record of excellence in research, teaching and links to the university with NDHT’s innovation and adaptability.

Our values guide everything we do. At all times, we aim to:

  • Demonstrate compassion
  • Strive for excellence
  • Respect diversity
  • Act with integrity
  • Listen and support others

Our teams of care professionals work with patients and their families to support peoples’ independence, health and wellbeing. We provide support to avoid hospital admissions, and if an admission is necessary, we try to make each patient’s stay in hospital as short and effective as possible before working with them on a safe discharge home.

In our most recent staff survey, our staff voted us in the top 10% of NHS provider organisations to work for and we also came out as the top provider in the South West for our overall results. Our patients (through the Friends and Family Test) regularly report an average of over 95% satisfaction with our services.

Please note that we may close this vacancy early if we receive a high volume of applicants.

Pay award due with effect from Thursday 1st April 2021, implementation pending NHS Employers publication.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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