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NB: This vacancy closed to applications on 14/06/2021.

Advanced Administrator/Supervisor

Job Reference: 833-RK-CS-285-21

(CS) Leeds Community Healthcare NHS Trust
Single Point of Access (SPA)
Stockdale House
£19,737 to £21,142 per annum (pro rata)

We are delighted to announce that we have been rated as a “Good” organisation by CQC and our Adults Services were rated ‘Outstanding’ for caring.

We are looking for part-time (18.75 hours per week) enthusiastic and motivated individual with proven leadership skills. You will supervise a small administrative team within the Single Point of Access (SPA) team for Children Additional Needs Service (ICAN).

The main duties of the team include receiving and managing referrals into the Integrated Children's Additional Need Service (ICAN), booking appointments for medical and therapy clinics citywide, applying clinical rotas onto the Patient Administration System (SystmOne), receiving and dealing with telephone enquiries from service users or professional staff involved with a child and family, photocopying etc.

You must be able to demonstrate experience of working in a busy office in a customer care environment. You should have good IT skills and experience of working to deadlines and multi-tasking as these skills are essential to the role. You should have some practical l eadership/supervisory experience and experience of monitoring/delegating tasks/duties within a small team.

Data Protection and Confidentiality are key elements of the role.

Qualifications held will include;

  • English & Maths GCSE - Level 9 to 4 or equivalent qualification/experience

  • NVQ level 3 Business Administration or Customer Care or equivalent qualification / experiene

The successful candidate will be professional, motivated, and flexible with a positive attitude to team work, change and service development.

In your application, it is important to make sure you tell us about your qualifications, skills and experience.

The post is part time (18.75 hours per week) preferably over 5 days, mornings or afternoons.

Interviews will be via Microsoft teams on Wednesday 30th June 2021. If you would like to discuss the role prior to your application, please contact Julie Smith on 07598 553020.

If you are successful in being offered a position which involves working with patients, you will be required to undertake a Disclosure and Barring Service (DBS) check. The level of check required is dependent upon the position that you have applied for. The Trust will administer the DBS check on your behalf and will recover the cost from your salary. There will be no charge if you are enrolled in the DBS Update Service.

**Please be advised that at all stages of the recruitment process NHS staff from the Yorkshire and Humber region designated ‘at risk’ or ‘affected by change’ will be given priority consideration. If you are ‘at risk’ or ‘affected by change’ please make it clear on your application so that you receive priority consideration.**

Please note: all correspondence regarding this vacancy including the interview process will be sent to your registered NHS jobs e-mail address.

Please ensure you meet all the essential requirements in the person specification before applying for this vacancy.

Recruiting Managers may close an advert once sufficient applications have been received therefore all candidates are strongly advised to complete their application as soon as possible.

If you have not heard within four weeks of the closing date please assume that on this occasion you have been unsuccessful.

The Trust operates a no smoking policy and is a smoke free environment.

We are committed to improving the working lives of our employees and we have an active flexible working policy and welcome applications for job share and flexible working. As an equal opportunities employer we also welcome applications from anyone, irrespective of age, sex, sexual orientation, race, religious beliefs or disability as we embrace diversity within our workforce.

We are also looking for applicants with lived experience of providing unpaid care and/or support to a family member or friend with a disability, health condition, frailty, mental health problem, addiction or other health and care needs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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