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NB: This vacancy closed to applications on 16/06/2021.

ACCTS Critical Care Transfer Assistant

Job Reference: 130-ACS088-0621

Swansea Bay University Health Board
Adult Critical Care Transfer Service
Ysbyty Gwynedd, Bangor, Gwynedd
£19,737 - £21,142 per annum

Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.

Swansea Bay University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.

Prior consideration for this vacancy will be given to staff currently awaiting Redeployment and we therefore reserve the right to withdraw this advert at any stage.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Are you the sort of driver whose passengers arrive calm and refreshed, almost unaware that they have been travelling? Do you take a pride in always being on hand to support colleagues with whatever is needed, even before they ask?

Are you passionate about playing your part in the delivery of outstanding quality critical care at both the individual patient and wider NHS level?

Are you ready to contribute to the development of our new service and the continuing professionalisation of adult critical care transfer across Wales?

Planning to launch August 2021, the Adult Critical Care Transfer Service (ACCTS) Cymru is a road-based service being developed to ensure the uninterrupted provision of critical care for adult patients requiring inter-facility transfer; for uplift of care and tertiary specialty input, planned repatriation back to their local facility and to support network-wide management of critical care capacity. ACCTS is being commissioned to complement the existing EMRTS teams, who will continue to provide pre-hospital critical care and time-critical / aeromedical inter-facility transfers.

We are seeking to recruit critical care transfer assistants who will form a crucial part of our critical care transfer teams, taking on a combined driving and healthcare support worker role. As an experienced emergency ambulance driver with an interest in undertaking a new and varied role, you’ll receive ongoing training in medical equipment preparedness and develop an active involvement at the bedside in the preparation of critically ill patients for safe transfer. As a vital member of a small team alongside a retrieval and transfer physician and practitioner, you’ll support the team in all aspects of their work by ensuring that their needs and those of the patient are met at all times, by anticipation and preparedness as your experience grows.

Critical care is a process and not a location, so when the service is called upon to transfer patients with complex clinical needs, it is vital our team can ensure the uninterrupted provision of critical care throughout the patient journey. The critical care transfer assistant plays a crucial role in ensuring the safety and well-being of the patient and team throughout the transfer, from ensuring preparedness of vehicle and equipment before deployment, supporting the team in the movement and set up of equipment as necessary, and ensuring that all journeys are carried out smoothly and safely with due regard to the requirements stipulated at the time.

Our bespoke critical care transfer vehicles will fall into category C1, so you’ll need a proven track record of handling vehicles in this category, as well as an exemplary driving record. Extensive experience of ambulance operations is also essential, as is an IHCD or CERAD qualification in emergency driving, whether achieved within the public, private or voluntary sector. This baseline level of experience is vital to give insight into the risks and hazards of the transfer environment that we will build on with our bespoke induction and training programme. We’ll ask you to share your experiences of critical care transfers with the wider team so we can all continue to learn, develop and provide a better service to our patients and the wider critical care network.

An understanding of the interplay of technical and non-technical skills complements the critical care transfer assistant skillset. The successful applicant will clearly demonstrate how they actively incorporate non-technical skills, also referred to as human factors, into their day-to-day practice. The transfer environment is potentially hazardous, even for an experienced team who regularly work and train together within a well-designed system; stress, fatigue, motion and increased background noise are unavoidable factors which can contribute to impaired decision making and increased risk to patient safety.

If this role within a new and developing service sound like it’s is for you, then we’d be delighted to hear from you. Current social distancing restrictions mean we’re unable to offer orientation visits to the bases, but informal telephone / Teams discussions prior to submitting an application are very welcome.


The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

For further details / informal visits contact:

Christopher Shaw

0300 3000 057

ACCTS Senior Project Manager

Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.

Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.

We are a Disability Confident Employer and applications are welcomed from persons with disabilities. A disability will not prejudice your application. If you are unable to submit your application in the requested format because of a disability please contact the Recruitment Team, who will agree a more suitable way for you to apply. All disabled applicants who meet the essential criteria listed in the Person Specification will be invited to interview.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Disclosure and Barring Service (DBS) Check

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

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