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NB: This vacancy closed to applications on 23/06/2021.

Quality Support Officer

Job Reference: 826-PCCD-3595

Employer:
Nottingham CityCare Partnership CIC
Department:
HV D/Wide
Location:
Nottingham (Various)
Salary:
£21,892 to £24,157 per annum

Who we are

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a values driven, people business with a passion for excellence. Our vision and social purpose is to build healthier communities and our values of integrity, expertise, unity and enterprise lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in people’s lives.


Nottingham CityCare are looking to recruit to our administration support team in the role of Quality Support Officer.

The Quality Support Officer will be required to provide day to day organization and general administrative tasks to support the Children’s 0-19 Public Health Nursing teams’. Leading on effective use of electronic records systems (SystmOne) to ensure data quality is maintained and optimum performance is reported.

Here’s what one of our existing Quality Support Officer’s Ian has to say about his role here with us -

“Having worked for CityCare for just over five years I have found it one of the most friendly and supportive employers I have ever had! My Role as QSO for CityCare is both rewarding and thoroughly enjoyable and I particular appreciate working within a team whom I believe make a real difference to people’s lives”.

You will be educated to level 4 in a business-studies or administrative-related subject, OR equivalent, OR significant previous experience. A good standard of written and spoken English is required for this role and an ability to take and write up minutes from meetings. Accurate keyboard skills, including proficiency in using MS Outlook, Word, Excel and PowerPoint and the internet is essential to this post.

Well-developed written and verbal communication skills, including report writing skills, effective time management skills and an ability to prioritise workload to meet challenging deadlines and manage a workload with minimal supervision is what we are looking for in the successful candidate.

If this is you – then read on!

An essential part of the role will be the production of data reports and analysis, supporting clinical service managers and clinical service leads to provide evidence of performance which is shared at a local and national level.

Experience of working in a busy office environment in a healthcare setting and of developing and managing office systems is advantageous. Experience in extracting data/information from electronic patient records management systems e.g. Systm One and in using it to produce reports that demonstrate service performance.

The Quality Support Officer will work within an allocated Hub model and work closely with our existing Quality Support Officer and fellow administrative colleagues. The post is full-time hours worked over Monday to Friday between the hours of 8:30/9am to 4:30/5pm (no weekends required!).

If you feel this is the role for you and would like to have an informal discussion regarding the post, please contact Ian Hibbitt fellow Quality Support Officer 07500107012/0115 883 1281 and/or Charlotte Careless Data Co-Ordinator 07824 889205 for further information regarding this role.

We look forward to hearing from you!

In return for your expertise and hard work, we offer a wide range of benefits including:

  • A commitment to Agenda for Change
  • NHS Pension
  • 27 days annual leave plus bank holidays (This increases to 29 days after five years' service and 33 days after 10 years)
  • Career development opportunities
  • Lease car scheme
  • Cycle to work scheme
  • Home electronics scheme
  • Discounted travel
  • Shopping discounts

Successful candidates will be required to apply for a DBS check. Nottingham CityCare Partnership is a completely smoke free organisation.

Interview arrangements will be communicated by email so please check your email regularly following the closing date.

Appointment to this post will be subject to standard pre-employment checks.

Nottingham CityCare Partnership CIC is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact Human Resources on 0115 8839418.

Nottingham CityCare Partnership CIC is committed to the protection of vulnerable adults and children.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.




Nottingham CityCare Partnership reserves the right to close a vacancy before the closing date if a sufficient number of applications have been received.

ALL FURTHER CORRESPONDENCE WILL BE ADMINISTERED THROUGH NHS JOBS AND THE EMAIL ADDRESS YOU USED TO REGISTER WITH NHS JOBS. PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY REGARDING YOUR APPLICATION

Appointment to this post will be subject to pre-employment checks as per NHS Employer Check Standards.

Nottingham CityCare Partnership CIC is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact Human Resources on 0115 8839418. Nottingham CityCare Partnership CIC is committed to the protection of vulnerable adults and children.


Disclosure and Barring Service (DBS) Check

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.



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