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NB: This vacancy closed to applications on 24/05/2021.

Digital Workplace Learning and Development Manager

Job Reference: 907-046

National Institute for Health and Care Excellence
£38,890 - £44,503 pa

The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care.

Our role is to improve outcomes for people using the NHS and other public health and social care services. We do this by:

  • Producing evidence-based guidance and advice for health, public health and social care practitioners.
  • Developing quality standards and performance metrics for those providing and commissioning health, public health and social care services;
  • Providing a range of information services for commissioners, practitioners and managers across the spectrum of health and social care.

Please note - if the advertised role is based in London, it will attract a High Cost Area Supplement.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from NICE Recruitment Trac system administered by NHS Midlands and Lancashire Commissioning Support Unit (MLCSU). If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.

You will not be able to track the progress of your application or receive messages through NHS Jobs, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via NHS Jobs. If you have a query relating to your application, please contact the recruitment team at

Digital Workplace Learning and Development Manager

Location: Manchester

Why choose NICE?

2020 was the year that has changed the way we view the world we live in, and as a result, here at NICE we are going through an exciting period of change and rapid growth. There could not be a better time to join us.

As an organisation we all collaborate to achieve the same goal through empowering our workforce to do great things.

Health and well-being are a top priority for us because we understand the importance of creating a respectful, supportive, and transparent environment for all our employees.

  • Here at NICE we are passionate and proud of the work we do and the impact we make.
  • We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly and inclusive environment.
  • We have an academic culture committed to producing high quality work and we take collective responsibility.

The Role

We are looking for skilled Learning and Development Manager to guide the organisation through this period of dynamic transformation.

Reporting to the Head of Digital Workplace, the key objectives for the role are to:

  • Continuously improve the levels of digital and data capability across NICE including cultural and behavioural change needed to embed new ways of working
  • Manage the provision of learning and development resources, channels and suppliers to support training and development in DW tools, technologies and capabilities to meet a range of job role needs and capability levels for both internal staff and external partner organisations
  • Support change management initiatives to improve productivity and efficiency in ways of working for NICE
  • Manage digital workplace communications and engagement to the wider organisation

What you will bring to NICE:

Please note, shortlisting will score the following criteria only so you should ensure your supporting information demonstrates how you meet these key criteria and provide specific examples to evidence how you have applied your knowledge and experience. Use of the STAR approach is recommended (Situation, Task, Actions, Results) in structuring your answer.


  1. Give an example of where you have evaluated and assessed digital and data capability levels and identified a range of needs at an organisation-wide level and by job role type
  2. Describe your experience of developing and managing a learning and development programme to support digital/data services implementation and adoption
  3. Give an example of how you have communicated and engaged with a wide range of business and external partner stakeholders in the context of implementing new tools and technology
  4. Give an example of where you have worked in a fast-paced digital transformation programmes requiring a high level of change to ways of working and behaviours and describe what impact your role had.


The Department:

The Digital, Information and Technology (DIT) directorate is a 70 strong team of digital, information management and technology professionals. Our digital teams adopt a user centric agile methodology and work in multi-disciplinary teams with analytics and insight to develop and maintain NICE’s suite of digital and technology services. We are playing a key role in the implementation of NICE’s digital transformation programme.

This role sits within the Strategy and Governance team in DIT. The Digital Workplace (DW) brings together NICE people, process, data and technology to design and embed effective ways of working, across every tangible aspect of the working environment that supports our users and how they work.

For an informal discussion please contact (Tanya Slinn, Head of Digital Workplace, )

Closing date: 24th May 2021
Interview date: 16th June 2021

We have modern offices in Manchester city centre and Stratford, London. However, we’re all working from home at the moment due to Covid-19 restrictions. Please take into consideration that you may be required to commute to one of our offices when we’re all allowed to do so again.

We are a flexible employer, and you will have the opportunity to discuss any potential for flexible working with your Manager

Important - Due to NICE’s use of anonymised recruitment practices we ask all candidates not to include any personal details within their CV. Please ensure you provide sufficient information in the profile section to allow our team to make an informed judgement about your suitability for this role at this stage.

NICE is committed to the equality, diversity and inclusion of all our candidates and staff, and we are committed to creating a workforce which represents the communities we serve. We welcome applications from everyone, and in particular we encourage applications from candidates with disabilities, and candidates from black, Asian and minority ethnic backgrounds who are currently under-represented in our workforce.

Please contact if you wish to discuss any additional needs or reasonable adjustments which may support your success at interview.


The National Institute for Health and Care Excellence offers a dynamic and friendly working environment where teamwork is highly valued.

We offer a range of benefits including:

  • NHS pension scheme and childcare voucher scheme
  • We provide a thorough induction programme
  • Personal development is supported through extensive training and development opportunities
  • We promote flexible working to help staff achieve a healthy work life balance
  • We value equality and diversity and welcomes applicants from all sections of the community
  • We will interview all disabled applicants who meet the essential criteria in line with the NHS Guaranteed Interview Scheme

Please make sure that you read the job description and person specification as your application will be shortlisted against these criteria.

Please provide full contact details for all referees within your application form including email addresses. Referees provided must include your current line manager and cover the last two employers.

We reserve the right to close any vacancies from further submissions when we have received sufficient applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

Please note all contact is made via NICE Recruitment – Trac system administered by NHS Midlands and Lancashire Commissioning Support Unit (MLCSU). Please check your account regularly. If you are shortlisted for interview you will be required to provide proof of ID and the right to work in the UK. (Please refer to attached guidance documents for further details). Failure to bring the required proof will mean that we may be unable to proceed with your interview.

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