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NB: This vacancy closed to applications on 06/06/2021.

Business Change Manager

Job Reference: 907-044

National Institute for Health and Care Excellence
NICE Connect
£45,753 - £51,668 pa

The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care.

Our role is to improve outcomes for people using the NHS and other public health and social care services. We do this by:

  • Producing evidence-based guidance and advice for health, public health and social care practitioners.
  • Developing quality standards and performance metrics for those providing and commissioning health, public health and social care services;
  • Providing a range of information services for commissioners, practitioners and managers across the spectrum of health and social care.

Please note - if the advertised role is based in London, it will attract a High Cost Area Supplement.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from NICE Recruitment Trac system administered by NHS Midlands and Lancashire Commissioning Support Unit (MLCSU). If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.

You will not be able to track the progress of your application or receive messages through NHS Jobs, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via NHS Jobs. If you have a query relating to your application, please contact the recruitment team at

Role title: Business Change Manager x 2

Location: Manchester

NICE has launched an ambitious five-year strategy and we are looking for people to help us change how we work to be able to support this.

If you are an experienced business change manager who has worked on large scale transformation programmes and supported to design, deliver and embed organisational or digitally enabled change, then this is an exciting time to join us.

We are looking for people who bring change management expertise and can support us with process redesign, stakeholder engagement and communications, benefits management and the ability to create an environment for change to embed at NICE.

Our programme covers change enabled by people or culture, process, technology and data led changes and we welcome experience in change across all these areas.

This role is critical for our change delivery in our transformation programme and will be managing a team of business change leads to deliver best practice change management at NICE. This will involve the establishment of a change champion network which the business change manager will be asked to lead.

Why choose NICE? As an organisation we all collaborate to achieve the same goal through empowering our workforce to do great things. Health and well-being are a top priority for us because we understand the importance of creating a respectful, supportive, and transparent environment for all our employees.

The Role:

The Business Change Manager(s) will be responsible for planning, communication, support, and embedding of change at NICE. Working with colleagues across the organisation to deliver a people-centred transformation that brings together digital, cultural, process, and organisational change.

What you will bring to NICE:

To be considered for this role, we are looking for

  • Extensive skills and knowledge in change management built on a sound theoretical knowledge and a range of practical experience.
  • Persuasive and credible communicators who can translate complex ideas to a range of audiences and build trust and confidence in individuals both internally and externally
  • Capability to lead and facilitate group work and to motivate team members and other key internal and external stakeholders
  • Ability to think and plan strategically, and with autonomy, while facing conflicting pressures and deadlines
  • Ability to practically apply business change techniques such as business process modelling, benefits management, digital enabled change, stakeholder engagement and gap analysis


  • Here at NICE we are passionate and proud of the work we do and the impact we make.
  • We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly and inclusive environment.
  • We have an academic culture committed to producing high quality work and we take collective responsibility.

The Transformation Programme will deliver a complex and integrated portfolio of change achieved through a number of related disciplines.

For an informal discussion please contact Mark Sullivan, Interim Senior Programme Manager, on 0161 413 4159 or by email to

Closing date: 6 June 2021
Interview dates: 17 and 18 June 2021

We have modern offices in Manchester city centre and Stratford, London. However, we’re all working from home at the moment due to Covid-19 restrictions. Please take into consideration that you may be required to commute to one of our offices when we’re all allowed to do so again.

We are a flexible employer, and you will have the opportunity to discuss any potential for flexible working with your Manager

Important - Due to NICE’s use of anonymised recruitment practices we ask all candidates not to include any personal details within their CV. Please ensure you provide sufficient information in the profile section to allow our team to make an informed judgement about your suitability for this role at this stage.

NICE is committed to the equality, diversity and inclusion of all our candidates and staff, and we are committed to creating a workforce which represents the communities we serve. We welcome applications from everyone, and in particular we encourage applications from candidates with disabilities, and candidates from black, Asian and minority ethnic backgrounds who are currently under-represented in our workforce.

Please contact if you wish to discuss any additional needs or reasonable adjustments which may support your success at interview.


The National Institute for Health and Care Excellence offers a dynamic and friendly working environment where teamwork is highly valued.

We offer a range of benefits including:

  • NHS pension scheme and childcare voucher scheme
  • We provide a thorough induction programme
  • Personal development is supported through extensive training and development opportunities
  • We promote flexible working to help staff achieve a healthy work life balance
  • We value equality and diversity and welcomes applicants from all sections of the community
  • We will interview all disabled applicants who meet the essential criteria in line with the NHS Guaranteed Interview Scheme

Please make sure that you read the job description and person specification as your application will be shortlisted against these criteria.

Please provide full contact details for all referees within your application form including email addresses. Referees provided must include your current line manager and cover the last two employers.

We reserve the right to close any vacancies from further submissions when we have received sufficient applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

Please note all contact is made via NICE Recruitment – Trac system administered by NHS Midlands and Lancashire Commissioning Support Unit (MLCSU). Please check your account regularly. If you are shortlisted for interview you will be required to provide proof of ID and the right to work in the UK. (Please refer to attached guidance documents for further details). Failure to bring the required proof will mean that we may be unable to proceed with your interview.

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