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NB: This vacancy closed to applications on 26/04/2021.

Communications and Engagement Manager

Job Reference: 877-CSU-3074998

Midlands and Lancashire Commissioning Support Unit
Staffordshire Place 2, First floor, Stafford, Staffordshire, ST16 2LP, Staffordshire
£38,890 - £44,503 pa

NHS Jobs advert

Communications and Engagement Manager

Band 7

37.5 hours per week


NHS Midlands and Lancashire Commissioning Support Unit

Supporting the NHS Staffordshire and Stoke-on-Trent Clinical Commissioning Groups (CCG) and Integrated Care System (ICS)

Role description

This is an exciting opportunity to become a member of the team supporting the CCGs and ICS in Staffordshire and Stoke-on-Trent with their communications and engagement service.

The post holder will work as part of a dynamic team in delivering an effective communications and engagement service, supporting managers, clinicians and staff across the organisations.

The role will currently be undertaken by working from home 37.5 hours per week due to COVID-19, but will require some working from offices within Staffordshire and Stoke-on-Trent and travel to meetings once the pandemic eases.

The job description and person specification included in this Job Advert are generic descriptions for individuals operating at this level in these types of roles. Key areas of focus for this role, include:

  • Providing expert communications and engagement advice and support
  • Developing and implementing plans for a variety of projects, including behavioural change campaigns, complex service changes and corporate priorities
  • Overseeing the production of internal and external newsletters, campaigns and events
  • Liaising with communication and engagement leads across the health and care system as part of the communications network
  • Linking in with the ICS to help in delivering communications and engagement work across the system
  • Coordinating and drafting publications, including annual reports
  • Line management responsibility and deputising for senior communications and engagement leads when needed
  • Assisting the team with developing content and managing a range of digital channels including social media, videos and websites
  • Supporting the delivery of events including the Annual General Meeting and engagement events.

The post holder will have line management responsibility and be someone with extensive experience working in communications and engagement. The post holder will be someone with drive and ambition, able to assist in bringing about change across complex systems.

For further information please contact:

Adele Edmondson – Senior Communications and Engagement Manager – MLCSU on 07794 267139 or by emailing



In the event of exceptionally high levels of response, we reserve the right to close the post before the closing date. You are advised to submit your completed application form as soon as possible.

All correspondence at each stage of the process (including any offer packs) for employment will be sent to you via the email address you applied from, please ensure you check your emails regularly. Please check your junk / spam email folders for any further communication regarding your application.

Additional information relating to the role can be found in the Job Description below. Please note that candidates will be shortlisted against the criteria outlined within the Person Specification (also below), therefore, to avoid disappointment please ensure you meet the requirements of the role before applying and that you are able to demonstrate these requirements throughout your application form.

If there is a salary range and band displayed on this post the salary is determined in line with the national Agenda for Change Terms and Conditions of Service. Please Note that new entrants to the NHS will normally commence on the first paypoint of the relevant band. If this is not clearly visible on the advert the salary for this role is not Agenda for Change.

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