Tell us whether you accept cookies

We use cookies to collect information about how you use the NHS Jobs website. We use this information to make the website work as well as possible.

Return to search

NB: This vacancy closed to applications on 22/04/2021.

Band 6 ENT Service Support Manager

Job Reference: 290-BENT-9

Imperial College Healthcare NHS Trust
ENT Specialist
Charing Cross Hospital, London
£37,638 - £44,780 Pa Inc

Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.

We are an NHS Trust of approximately 14,000 people, providing care for over a million and a half patients from north west London and beyond every year. We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, The Royal Marsden NHS Foundation Trust and The Royal Brompton & Harefield NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

Imperial College Healthcare NHS Trust (ICHT) welcomes applicants to apply for the role of Service Support Manager within the ENT Department.

This role will be focused on the delivery of Imperial ENT’s elective inpatient services and day to day management of the RTT PTL for the service. The post holder will be responsible for co-ordinating Imperial ENT theatre lists at ICHT and at the Fast Track Surgical Hubs in North West London. The post holder will work as part of a multi-disciplinary team alongside consultants, junior doctors, nurses, pathway co-ordinators and operational managers to ensure that the service delivers safe and effective care to our patients.

We are looking for someone with operational management experience as well as experience of process improvement and with a high level of attention to detail. We are looking for a highly motivated individual with excellent communication skills who and has the ability to work well as part of a large multidisciplinary team. The post will be of interest to those who wish to pursue a career in hospital management and would like to gain more experience in a busy service with a wide variety of challenges.

The ENT department is amongst the oldest in the world with several members of the team being recognised as experts in their field. We are the regional head and neck cancer centre, the regional thyroid cancer centre, the supra-regional skull base surgery centre and the national centre for adult airway reconstruction. Our adult airway service is the largest in Europe. As a result patients are referred from all over the UK and other countries worldwide. The ENT Department is currently based on two sites Charing Cross Hospital and St Mary’s Hospital.

The Trust reserves the right to close this vacancy early should we receive 50 applications prior to the advertised closing date. Please ensure you submit your application as soon as possible.

We are committed to equal opportunities and improving the working lives of our staff and will aim to consider applications to work flexibly, part-time or job share.

For further details / informal visits contact:

Name:Ravneet Bhullar

Email address:

Telephone number: 07557245446

At Imperial College Healthcare NHS Trust you can achieve extraordinary things with extraordinary people. You’ll be working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include opportunities for career development, flexible working and wellbeing, plus a staff recognition scheme. Also, take advantage of optional benefits including the cycle to work and car lease schemes, season ticket loan or membership options for onsite leisure facilities.

All of our hospitals have quick transport access to the Westfield shopping and leisure centre, the West End and a range of local bars, cafes and restaurants - ideal for team socials!


Please note once the vacancy that you have applied for has closed your application will be transferred to the Trac Recruitment System and you can expect emails from this site.

Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

SAFERJobs To stay safe in your job search we recommend that you visit SAFERjobs (, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

  • Disability Confident Committed
  • Smoke Free Logo
  • Apprenticeships Logo