Tell us whether you accept cookies

We use cookies to collect information about how you use the NHS Jobs website. We use this information to make the website work as well as possible.

Return to search

Scheduling Coordinator

Job Reference: 195-21-SCHCO-RTS

South Central Ambulance Service
195 11 S Scheduling Centre Hants
£21,892 to £24,157 pa

The Scheduling Department is an essential team in the heart of South Central Ambulance Services (SCAS). The team works collaboratively with the Operational/Control and 111 staff within the Trust to ensure that we have a robust workforce in place to meet the busy demands of our service. The Scheduling Coordinator is one of the significant roles in the team.

The scheduling department has recently undertaken a successful review of the job roles and the scheduling assistant role(now obsolete)Band 3, has now been converted to an entry level coordinator. Pay progression through the Scheduling Coordinator Band 4 scale is dependent on completion of development pathway in the first 6 months of employment.

As a scheduling Coordinator you will be responsible for:

  • Planning and allocating workforce resources, by utilizing budgeting and forecasting resources to meet demand in line with organizational policy and process.

  • Manage and maintain individual records on the electronic rostering system currently GRS

  • Assisting staff with general queries and ad hoc issues (via the phone and email)

  • Input and update workforce management data accurately

  • Assist Scheduling Team Leaders in the execution of their daily, weekly, monthly and annual task

  • Communicate effectively with staff and Managers at various levels

  • Liaise with Managers to ensure effective utilization of resource

  • Support the production of reports and statistical data when required

  • When experienced, provide supervision, support and training to new staff

We are seeking applicants who

  • Have experience and knowledge of workforce management tools
  • Motivated and organized
  • Have demonstrable ability to prioritize
  • Experience of working in a busy office environment and have an ability to manage and priorities busy workloads
  • Demonstrate strong communication skills
  • Able to demonstrate a good knowledge of MS Office
  • Take pride in accuracy and have an ability to pay great attention to details

The Scheduling Department is operational from 07:00 to 1900 hours seven days a week on a rota basis, 365 days a year. Working hours are reviewed regularly and may change subject to service requirement. The successful applicant will need to be available to cover the full range of these hours whilst following a rota. If you are looking for an interesting, fulfilling and challenging opportunity working with an enthusiastic team then we would be very interested to hear from you.

For an informal discussion please email:

Please see the job description and person specification for full job details.

NB: This vacancy will be open only for a short period and will close as soon as we have received a suitable number of applications. You should apply immediately to avoid missing the closing date.

Whilst we would like to assure you that SCAS endeavours to continue with the recruitment for this position as planned, please bear in mind there may be COVID19 related Government guidelines for us to adhere to that may cause changes out of our control. These changes may mean that we must alter our training delivery in which case we would inform you of any changes to the plan as soon as we can.

We actively welcome job applications from candidates who have a disability or who are members of the BAME, LGBT and Armed Forces community (including: Reservists, Veterans, Spouses and Cadets) Here at SCAS we are proud to have a workforce that reflects the diverse community we serve.

Communications regarding your application will be sent via NHS Jobs to your inbox. Please look out for e-mails from us relating to your application.

We do require three years’ worth of references (with no gaps) please be sure to provide sufficient information in the referencing section of your application form. We will only contact your referees after we have offered you a job.

The benefits bits:

  • Starting holiday entitlement is 27 days per annum, pro rata, plus bank holidays;
  • USH is paid in line with section 2;
  • All employees are automatically enrolled into the NHS Pension scheme (or NEST);
  • We operate from a comprehensive set of policies;
  • We operate regular staff surveys and our staff are encouraged to develop transferable skills and experience;
  • We work in partnership with our trade unions;
  • Applicants who have a disability or are members of the armed forces community who meet the minimum shortlisting criteria for their post of interest will be invited for an interview;
  • As an employer of choice, we value the wellbeing of our staff and have support networks in place to offer assistance as required;
  • South Central Ambulance Service has a Freedom to Speak Up Guardian and a Freedom to Speak Up Policy. We believe that effective speaking and listening up arrangements protect patients and improve the experience of patients and NHS workers.

SAFERJobs To stay safe in your job search we recommend that you visit SAFERjobs (, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

  • Disability Confident Employer
  • Positive about Disabed People Logo
  • Employer Recognition Scheme Gold
  • Improving Working Lives Logo
  • Mindful Employer Logo
  • Smoke Free Logo
  • Age Positive Logo
  • Apprenticeships Logo
  • Armed Forces Covenant
  • CQC Good
  • Corporate Covenant
  • Step Into Health