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NB: This vacancy closed to applications on 15/04/2021.

Care Navigator

Job Reference: 833-SS-SP-152-21

(SP) Leeds Community Healthcare NHS Trust
Homeless Health Inclusion Team
£21,892 to £24,157 per annum, pro rata

We are delighted to announce that we have been rated as a “Good” organisation by CQC and our Adults Services were rated ‘Outstanding’ for caring.

We deliver transformational models of physical and mental healthcare to the Homeless, the Gypsy Traveller community, and sex working women across Leeds via outreach and in-reach programmes in partnership with third sector partners, community members, GPs, and Leeds Teaching Hospital Trust. Building relationships with these vulnerable groups; assessing health needs; improving access to primary care and the wider health and social care services.

This is a really exciting time to join the team whilst it expands the service model for out of hospital care for people experiencing rough sleeping, building on the existing hospital liaison and multi-disciplinary cross organisation teams, providing both in-reach to and outreach from hospitals to provide continuity of care.

You will work with partner organisations in the homelessness, public, or voluntary sectors during the hospital admission and if placed in a commissioned bed, to ensure the safest outcomes as possible for our patients and to follow up on their progress. With reference to a supervisor within the clinical area, you will support the holistic assessment of patients and implementation of programmes of care within their sphere of competence and knowledge.

We provide citywide outreach function to the Gypsy and Traveller community, both roadside encampments and council Gypsy and Traveller sites linking residents to mainstream services. You will work with community members to improve access to primary care and build links and relationships to wider health and social care systems to improve access to the full range of health and social care services. Working closely with Leeds GATE, you will help facilitate health equality for their members.

You will outreach with third sector organisations who work with sex working women (Joanna project and Basis), to build relationships with women, support the holistic assessment of health and social care needs and work with third sector partners to ensure the women are able to access full range of health and social care services.

Developing current links with Street Outreach Team (Care Grow Live) and Street Support Team you work closely with both teams actively involved in street outreach across Leeds City Centre, signposting and building relationships with entrenched rough sleepers and those new to Leeds. Working with those identified as suffering from homelessness and also those identified as sofa surfing; vulnerably housed; victims of trafficking; exploitation; vulnerable women fleeing domestic violence; refugees; those in the asylum process; failed asylum seekers; those with no recourse to public funding.

Your duties will include:

. Supporting holistic health and social care assessments

. Supporting complex safe discharge planning from hospital

. Identifying and implementing appropriate interventions

. Supporting the education of stakeholders

. Joint work with Forward Leeds in reach team and Forward Leeds Hub including Bevan Health Practice, around drug/alcohol use and treatment

. Signposting to Primary care for dressings, medication reviews, mental health support, ongoing monitoring of long term condition management

. Continuing close links with Bevan Healthcare (homeless and vulnerable Primary care health centre in Leeds)

. Multi-agency working with all partners in Leeds who work with marginalised groups such as; probation, Managed Area Police (MAP) Sex working projects, Leeds Gate, Leeds Housing Options, Beacon Emergency Housing, St Anne's Day Centre, Adult Safeguarding, Adult Social Care etc

. Attending city wide/national meetings (Multi Agency Risk Board (MARB) around housing, risk, probation and substance misuse, MARAC at Leeds City Council (Domestic Violence and S elf Neglect), Frequent Attenders in A&E, Street Outreach/Street Support, St George's Crypt

. Participate in St Gemma's/LCH EOL twelve month pilot project.

The team is based at Burmantofts Health Centre but will outreach and in-reach to various locations across the city. We support agile working. The service runs Monday to Friday 08:30 to 16:30. Full training will be available and including shadowing of third sector experts.

Who are you?

You're a highly motivated and enthusiastic individual, with significant experience and understanding of homelessness and substance misuse and the barriers facing vulnerable and disenfranchised adults. You will have experience of supporting vulnerable adults on a one to one basis, and experience of working with housing, social, and healthcare organisations. You're flexible, in order to deal with a wide variety of challenging situations, and able to work under pressure and in a fast-paced environment.

You're dynamic, innovative, and committed to delivering a safe and effective service and a high standard of health and social care. As you'll be working with multiple agencies and non-NHS professionals, highly effective communication skills are a must. And you're empowered by working independently but able to maintain a sense of team and your professional identity.

We will consider each applicants experience on an individual basis. You will have experience of working in some community settings; you may have experience in custody suites; A&E; substance misuse; prison healthcare; community teams or mental health services. This role requires full DBS, and it is essential that you can travel independently across the city.

You will have experience with addiction issues and chaos, you will have knowledge around inequalities in health and social care and previous links with safeguarding and multi-agency working, you will be compassionate and caring, and have resilience working in difficult, and possibly challenging settings. You will have excellent conflict resolution and negotiation skills with an empathetic and non-judgmental approach. You will be a person who seeks out the assets in individuals and communities.


If you are successful in being offered a position which involves working with patients, you will be required to undertake a Disclosure and Barring Service (DBS) check. The level of check required is dependent upon the position that you have applied for. The Trust will administer the DBS check on your behalf and will recover the cost from your salary. There will be no charge if you are enrolled in the DBS Update Service.

**Please be advised that at all stages of the recruitment process NHS staff from the Yorkshire and Humber region designated ‘at risk’ or ‘affected by change’ will be given priority consideration. If you are ‘at risk’ or ‘affected by change’ please make it clear on your application so that you receive priority consideration.**

Please note: all correspondence regarding this vacancy including the interview process will be sent to your registered NHS jobs e-mail address.

Please ensure you meet all the essential requirements in the person specification before applying for this vacancy.

Recruiting Managers may close an advert once sufficient applications have been received therefore all candidates are strongly advised to complete their application as soon as possible.

If you have not heard within four weeks of the closing date please assume that on this occasion you have been unsuccessful.

The Trust operates a no smoking policy and is a smoke free environment.

We are committed to improving the working lives of our employees and we have an active flexible working policy and welcome applications for job share and flexible working. As an equal opportunities employer we also welcome applications from anyone, irrespective of age, sex, sexual orientation, race, religious beliefs or disability as we embrace diversity within our workforce.

We are also looking for applicants with lived experience of providing unpaid care and/or support to a family member or friend with a disability, health condition, frailty, mental health problem, addiction or other health and care needs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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