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NB: This vacancy closed to applications on 25/03/2021.

Service Quality Programme Manager

Job Reference: 839-2984990-HS

Norfolk Community Health and Care NHS Trust
Estates Management; Project Management
Norwich Community Hospital, Norwich
£45,753 - £51,668 pa

NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.

Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting before or during the application process if this would interest you.

We welcome applications from people who share our values and can help us deliver outstanding care in our local community.

Norfolk Community Health & Care NHS Trust is pleased to offer the opportunity to join our Outstanding rated Trust in Norwich as a key part of our Estates & Facilities team. Service Quality & Project Manager you will be a key part of the senior management team, leading the back office functions that support our successful building and service contract operational teams.

You would lead the management of project and policy implementation, on behalf of the Assistant Director, in accordance with a published project plans. Manage the Trusts Energy Manager service, aligning the same to the Trust zero carbon and sustainability programme.

This will include the development, planning and delivery of actions arising from the Trusts Green Plan, creating awareness across the Trust and enabling CO2 and cost reductions against departmental objectives.

You will manage the department’s project programme and work plan, working collaboratively with others to project manage service development and sustainability opportunities across a range of sites playing a key role in overseeing and organising project timelines.

The successful candidate will develop department quality programmes using project management methodology. Establish documented service policy & procedure during service projects, working with operational managers to ensure continued service improvement.

By managing the Departments compliance and assurance processes, you would ensure recording and reporting are enabled in a timely manner; Develop and manage department informatics systems and use of information systems and tools. Ensure all statutory and NHS returns are completed to schedules and arising action planning is completed.

This role offers the holder the chance to combine their key skills in a fast developing service and at a key time in the future investment and development of our estate.

Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS Community Trust in the country to be awarded the title.

For further details / informal visits contact:

Name Mark Page

Job title Assistant Director - Estates & Facilities

Email address

Telephone number 01603 697433

Additional contact information

Mobile 07827 257047

Equal Opportunities - We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities that fall under the Disability Confident Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). All sites are Smoke Free.

Immigration Status - Norfolk Community Health & Care NHS Trust is a diverse employer and welcomes all job applications. However, potential applicants should note that although the Trust is registered with the Home Office as a sponsor organisation for migrant workers, this is only against Tier 2 (General) visas. If you are a migrant worker from outside of the European Economic Area and do not already hold a self-gained right to work, we recommend you check the Home Office eligibility requirements before making an application.

Redeployment - Please note that in the first instance priority for this vacancy will be given to NCH&C staff who are on the Trusts Redeployment Register.

DBS - If this post is subject to a Disclosure and Barring Service (DBS) check and you are not a current employee of Norfolk Community Health and Care NHS Trust or being recruited as an Apprentice then the cost of the DBS check will be automatically removed from your first month’s salary. However if you are registered with the update service this may not be required.

Closing and Interview Dates -This vacancy may close early if sufficient applicants are received.

Data Protection - A privacy notice detailing how we will handle your data is attached to this advert as a document. Your application will be transferred to our recruitment management system (Trac) once the advert has closed and you will receive notification then detailing how Trac will handle your data.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require current Tier 2/skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2/skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

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