Tell us whether you accept cookies

We use cookies to collect information about how you use the NHS Jobs website. We use this information to make the website work as well as possible.

Return to search

NB: This vacancy closed to applications on 05/03/2021.

Clinic Co-ordinator

Job Reference: 175-2021-2-OP2552

Royal Papworth Hospital NHS Foundation Trust
Papworth Road, Cambridge Biomedical Campus, Cambridge
£19,737 to £21,142 pa

Royal Papworth Hospital NHS Foundation Trust is the UK’s leading heart and lung hospital, treating around 50,000 patients each year. We are located in a new, purpose-built hospital on the Cambridge Biomedical Campus, with administrative services based in Huntingdon.

Founded as a tuberculosis colony in 1918, Royal Papworth Hospital has established an international reputation for excellence in research and innovation. Since carrying out the UK’s first successful heart transplant in 1979, the hospital now performs more heart, heart-lung and lung transplants each year than any other UK centre.

In addition to transplantation, Royal Papworth Hospital has the UK’s largest Respiratory Support and Sleep Centre (RSSC) and is one of five UK centres providing Extra Corporeal Membrane Oxygenation (ECMO) to patients experiencing severe respiratory failure. It is also the only centre in the UK for a number of specialist services including Pulmonary Endarterectomy and Balloon Pulmonary Angioplasty (BPA).

In October 2019, we became the first trust to be rated ‘outstanding’ in all five areas assessed by the Care Quality Commission (CQC) (safe, caring, effective, responsive, and well-led). We are committed to providing a positive, supportive experience for all of our staff.


Clinic Coordinator

Band 3 - £19,737 - £21,142

Part time or full time considered.

The Outpatient Clinic Coordinators are an essential part of the delivery of our outpatient care at the Royal Papworth Hospital. We provide specialist outpatient care for people with a range of respiratory diseases, pre and post-transplant, cardiology and cardio-thoracic surgery. It is an administration role with a significant amount of contact with patients and therefore critical to providing the excellent patient experience to which we aspire. We are looking to recruit enthusiastic, efficient and friendly people to join our administration team to provide high quality administration support to this busy and dynamic area.

The administration team are essential to the smooth running of the department and in making sure that patients have a positive experience at the Royal Papworth. Key parts of the role are providing a clinic reception service, preparing clinics, working to make sure the clinics run smoothly and on time, booking appointments and dealing with telephone enquiries. The role is an excellent opportunity to be part of the service delivery – you will work alongside clinical colleagues and have plenty of contact with patients. It is an excellent opportunity to learn about all the hospital services and work closely with clinical teams. You will become a competent user of the hospital’s information system and have the opportunity to learn new skills as you develop in the role. You will need to be good with IT systems, a logical thinker with excellent interpersonal skills.

For further information, or to arrange an informal visit, please contact  Rachel Bush (Outpatients Administration Manager)

Closing Date: 5th March 2021

Interview Date: 15th March 2021


** We reserve the right to close this vacancy once sufficient applications have been received**

Priority consideration will be given to NHS Employees who have been declared at risk of redundancy.

The support and benefits available to staff include:
NHS Pension Scheme, extensive retail discount scheme, subsidised restaurant, staff recognition and award scheme, membership options at Frank Lee Centre Leisure & Fitness (campus gym), salary sacrifice 'cycle to work' and 'car' scheme, enhanced pay progression for Band 5 nurses, career progression opportunities, flexible working

We welcome all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation. Applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post. The Trust operates job share and flexible working. We are a Smoke Free Hospital.

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome (for eligible posts only) and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Border Agency requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Border Agency website.

In submitting an application form you authorise Royal Papworth Hospital NHS Foundation Trust to confirm any previous NHS Service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.

SAFERJobs To stay safe in your job search we recommend that you visit SAFERjobs (, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

  • Disability Confident Committed
  • Positive about Disabed People Logo
  • Smoke Free Logo
  • Age Positive Logo
  • Apprenticeships Logo
  • CQC Outstanding