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NB: This vacancy closed to applications on 28/02/2021.

Mental Health Risk and Referral Manager

Job Reference: 150-SF5174-CSS-B

Sussex Community NHS Foundation Trust
IAPT, Talking Therapies
Burgess Hill Clinic, Cross Keys or Horsham Hospital, Burgess Hill, Crawley or Horsham

Sussex Community NHS Foundation Trust (SCFT) is the largest community healthcare provider in Sussex.

  • Over 5,000 full and part time staff, with 4,000 people registered on our bank
  • Medical, nursing and therapeutic care provided to over 9,000 children and adults a day
  • July 2018 Care Quality Commission (CQC) rating of ‘Good’ with ‘Outstanding’ features
  • Flexible working patterns offered across our services
  • BAME, Disability, LGBT+ and Religion and Belief staff networks
  • Disability Confident Employer – Level 2

Calling Mental Health Nurses (RMNs), Occupational Therapists, Psychological Therapists and other mental health professionals with experience of primary and secondary mental health care! This is an exciting mental health referral coordinator and triaging role.

Time to Talk (TTT) is nationally recognised as a high performing Improving Access to Psychological Therapies (IAPT) service, with a reputation for clinical excellence, innovation and collaborative working with secondary care and voluntary services. We provide a range of NICE compliant psychological therapies for people experiencing mild to moderate mental health difficulties, and achieve excellent recovery outcomes for our patients. We have good staff retention and aim to grow inclusive staff teams, where diversity is valued and the workforce reflects the communities served.

We are now seeking to recruit to a newly-created Mental Health Risk and Referral Manager post. This is an exciting opportunity to join our leadership team at a time of significant growth and expansion, as the service delivers on the commitments of the NHS Long Term Plan (2019).

The Mental Health Risk and Referral Manager will work alongside the Clinical Leadership team and be responsible for the organisation and delivery of the TTT duty rota. The system provides advice and support to our staff (CBT Therapists/Counsellors, Psychological Wellbeing Practitioners (PWPs) and our administrative team) about all aspects of clinical risk, supporting robust risk management and safeguarding processes across the service.

The Mental Health Risk and Referral Manager will have substantial client contact by telephone, often talking with people who may be distressed, to help screen client suitability for the service and make referrals where appropriate into secondary mental health services. They will manage the interface between TTT and secondary mental health care services.

They will work across all three sites of the service in North West Sussex (Horsham, Crawley and Burgess Hill), and report to the Deputy Clinical Lead. They support with the implementation with the new West Sussex Triage Hub, an exciting new multi-agency approach to management of referrals to services, using the Community Mental Health Framework for Adults and Older Adults’ "No wrong front door” approach.

The service welcomes applicants who have significant experience of managing risk and a working knowledge of primary and secondary mental health care services.

Supporting staff well is something that our TTT service prides itself on; a high level of support will be provided from the Clinical Leadership and Management team along with opportunities for continuing professional development.

You will be working within a multidisciplinary team that consists of CBT Therapists, Counsellors, PWPs, Administrators, Managers and Employment Advisors. We are commissioned to provide services from 8am to 8pm and all staff are required to contribute 7.5 hours of cover over this daily time frame.

We have adapted our service to enable the continued provision of psychological therapies via video platforms and telephone working, and staff have been equipped with laptops and mobile phones to help them work from home. As the situation evolves and we return to working from bases we will move to a blended way of working, keeping the innovations that have worked well. It is envisaged that staff will be able to work one or two days a week from home as part of the new ways of working, although the post holder will still need to be willing and able to travel throughout West Sussex as required.

**Please note this is a new role within Time to Talk and is in a draft version which may be subject to changes to the job description and person specification.**

For further details / informal visits contact:

Claire Taylor

Clinical Lead

07795 497845

Please note: After applying via NHS Jobs, your submitted application will be imported into our preferred third party recruitment system. All subsequent information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any emails sent to us via the NHS Jobs website. By applying for this post, you are agreeing to Sussex Community NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post, information will also be transferred into the national NHS Electronic Staff Records system.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see applying from overseas.

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