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Band 3 Community Administrator

Job Reference: 313-A-21-91985-AW

Leicestershire Partnership Trust
Community Health Services
City West & Charnwood

Can you demonstrate our values of Trust, Respect, Integrity and Compassion? Do you share in our ambition to create high quality, compassionate care and wellbeing for all?

Then take a step towards LPT...

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serves over 1m people living in Leicester, Leicestershire and Rutland.

We are seeking to appoint an enthusiastic Community Administrator to support our teams and service users, the primary base will be located at either City West Braunstone or Charnwood Mill, however cover may be required at various other locations within Leicestershire.

Our service operates 08.00 – 18.00 Monday to Sunday therefore this post requires the candidate to be fully flexible and be able to cover all shifts (including weekends and bank holidays).

You will need to demonstrate good communication skills and be able to work independently in a variety of community settings. You will need a flexible approach and the ability to work as part of a team and to use your own initiative.

The primary responsibilities for the post holder would be to assist with the organisation and upkeep of administrative systems, underpinning the management of the multidisciplinary teams and help support the team to provide a seamless journey for our patients from admission to discharge. This role is central in allocating care to patients in a timely and effective manner, so the ability to prioritise while remaining calm under pressure will be an advantage.

In addition to general administrative duties, the role will include using the electronic patient record system (SystmOne), completing electronic referrals, tasks and assisting where appropriate with data collection for audit purposes, data entry, together with supporting Core Community Nursing and Therapy staff, Admin Team Leads and clinicians, ordering and monitoring of equipment and stores. This list is not exhaustive.

The community teams use an electronic patient record system called SystmOne and experience of working on this system would be advantageous. The required training will be provided to the successful candidates.

You will need to be a good team player, with excellent organisational and communication skills. You need to be able to work on your own initiative and prioritise your work effectively.

The following skills are essential to the role:

Experience with databases

Competent with all Microsoft Office systems.

Excellent telephone manner and communication skills.

For further information on this role please email or call 0116 2953572


We are committed to providing the best care that we can to our patients, and so some of our roles involve a Maths and English assessment. Where this is so, details will be shared with you as part of the recruitment process.

Details of our benefits, pledge and other important information about the application process, and working for us is contained in the documents linked to our advert.

For areas where our teams work to staffing rosters, rosters are set in advance at a team level and you will be joining an established roster. Your rostered shifts will be confirmed to you when arranging your start date. We will consider requests to vary working patterns in line with our flexible working policy.

To make the most of your application, we may consider successful applicants for vacancies for the same post in different locations where this is appropriate and meets our mutual requirements.

For all substantive roles the appointment of every new member of staff (excluding medical and dental staff) to a post is subject to a 6 month probationary period, details of which are in our Probation Policy.

We aim to develop a workforce that reflects our service users. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities. All jobs will require permission to work in the UK.

For all jobs the cost of undertaking a DBS disclosure at the required level will be met by the individual. This will be deducted from salary following commencement.

Requests from applicants to work alternative hours to those advertised may be considered.

Applicants who are currently ‘at risk’ within the local NHS, and meeting essential criteria will be given preference for interview over any other candidates who may apply for this post.

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