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NB: This vacancy closed to applications on 14/03/2021.


Job Reference: 415-E21-088

Northern Devon Healthcare Trust
Devon and Cornwall SARC
£19,737 - £21,142 per annum pro rata

We have an exciting opportunity for an Administrator to join our friendly team at The Devon and Cornwall Sexual Assault Referral Service (SARC), Exeter, on a fixed term basis for 12 months to cover maternity leave. (37.5 Hours per Week)

The Sexual Assault Referral Service supports all people in Devon and Cornwall who have experienced rape or sexual assault. We provide a range of services including forensic examination, medical assessments and counselling for adults and children who have suffered sexual harm. The admin function supports the efficient delivery of the service, supporting the clinical and managerial teams in their day to day work.

Main duties include: providing excellent customer service by responding to incoming telephone queries in a timely and accurate way, minute taking, audio typing, general administrative tasks, use of electronic systems, preparation of electronic and paper files, assisting with reporting and compilation of data, producing letters and reports, and managing diaries.

The key skills you will need to be successful in this role include:

Strong communication skills to liaise with service users, members of the public, the Police and a wide range of healthcare professionals;

Excellent administrative skills;

Use of Excel (not at advanced level);

Flexibility, calmness and a positive approach;

Strong organisational skills and the ability to be flexible in line with service needs;

A thorough understanding of confidentiality issues

The office hours are 09:00-17:00, Monday to Friday. Full training will be provided in this friendly team.

Closing Date: 14 March 2021

This post is being offered as Northern Devon Healthcare NHS Trust and the Royal Devon and Exeter NHS Foundation Trust continue to develop our long standing partnership with a view to becoming a single integrated organisation across Eastern and Northern Devon. Working together gives us the opportunity to offer unique and varied careers across our services combining the RD&E’s track record of excellence in research, teaching and links to the university with NDHT’s innovation and adaptability.

Our values guide everything we do. At all times, we aim to:

  • Demonstrate compassion
  • Strive for excellence
  • Respect diversity
  • Act with integrity
  • Listen and support others

Our teams of care professionals work with patients and their families to support peoples’ independence, health and wellbeing. We provide support to avoid hospital admissions, and if an admission is necessary, we try to make each patient’s stay in hospital as short and effective as possible before working with them on a safe discharge home.

In our most recent staff survey, our staff voted us in the top 10% of NHS provider organisations to work for and we also came out as the top provider in the South West for our overall results. Our patients (through the Friends and Family Test) regularly report an average of over 95% satisfaction with our services.

Please note that we may close this vacancy early if we receive a high volume of applicants.

Pay award due with effect from Thursday 1st April 2021, implementation pending NHS Employers publication.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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