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Triage Co-Ordinator

Job Reference: 833-AJ-AS-77-21

(AS) Leeds Community Healthcare NHS Trust
Merrion House
£31,365 to £37,890 per annum, pro rata

We are delighted to announce that we have been rated as a “Good” organisation by CQC and our Adults Services were rated ‘Outstanding’ for caring.

Are you looking for a new challenge in a constantly evolving role? An exciting opportunity has arisen for a Triage Coordinator in SPUR / Gateway.

SPUR / Gateway is a clinical and customer service team employed to screen, triage and process referrals for people who require health or social care services. We are office based in Leeds City centre.

The role is fast paced and will involve clinical triage of referrals predominantly urgent in nature from both primary and secondary care. Referrals come from a variety of sources including hospitals, GPs, YAS, social workers and other health and social care professionals

If you are able to adapt to change and have relevant clinical triage / decision making skills then this could be the post for you.

The successful candidate will need to possess an in depth knowledge of complex clinical health conditions and social care issues and be able to use clinical judgement skills to identify what intervention is required based on the health need / presenting problem.

The role is very demanding therefore the ability to be calm under pressure in addition to being able to prioritise work is essential. The post holder will also need to possess excellent communication skills as the role involves communicating with staff and professionals at all levels.

You will also need to be able to use the in house telephony system and have IT skills as we have access to and use systems including System1, Leeds Care Record and CIS in addition to our own electronic files.

If you are successful in being offered a position which involves working with patients, you will be required to undertake a Disclosure and Barring Service (DBS) check. The level of check required is dependent upon the position that you have applied for. The Trust will administer the DBS check on your behalf and will recover the cost from your salary. There will be no charge if you are enrolled in the DBS Update Service.

**Please be advised that at all stages of the recruitment process NHS staff from the Yorkshire and Humber region designated ‘at risk’ or ‘affected by change’ will be given priority consideration. If you are ‘at risk’ or ‘affected by change’ please make it clear on your application so that you receive priority consideration.**

Please note: all correspondence regarding this vacancy including the interview process will be sent to your registered NHS jobs e-mail address.

Please ensure you meet all the essential requirements in the person specification before applying for this vacancy.

Recruiting Managers may close an advert once sufficient applications have been received therefore all candidates are strongly advised to complete their application as soon as possible.

If you have not heard within four weeks of the closing date please assume that on this occasion you have been unsuccessful.

The Trust operates a no smoking policy and is a smoke free environment.

We are committed to improving the working lives of our employees and we have an active flexible working policy and welcome applications for job share and flexible working. As an equal opportunities employer we also welcome applications from anyone, irrespective of age, sex, sexual orientation, race, religious beliefs or disability as we embrace diversity within our workforce.

We are also looking for applicants with lived experience of providing unpaid care and/or support to a family member or friend with a disability, health condition, frailty, mental health problem, addiction or other health and care needs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see applying from overseas.

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