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NB: This vacancy closed to applications on 11/02/2021.

Community First Responder

Job Reference: 217-CFR03

West Midlands Ambulance Service University NHS Foundation Trust
Community Response
See advert

The Trust is currently under-represented in terms of people from BME backgrounds and welcomes applicants from these communities. Selection will be on a basis of merit. The Trust has achieved the status of a Disability Confident Leader and guarantees to invite to assessment applicants who meet the criteria for the job vacancy. To ensure the diversity of the workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers.

Community First Responder


Salary: Voluntary role

Hours: Minimum of twenty hours per month

Base: Solihull


Exciting volunteering opportunities have arisen within West Midlands Ambulance Service UNHSFT for successful applicants to join the Community First Responder Schemes within the following Solihull postcode areas

B40 / B90 / B91 / B92 / B93 / B94

Applicants will live in or have a good local knowledge of the postcodes listed; upon selection you will be affiliated with a local Community Response Scheme as directed by the Trust. You will receive the appropriate training to respond to 999 calls on behalf of the Trust, to provide basic life support and initial care as a first person on scene until the arrival of an emergency Ambulance. You will be expected to utilise the schemes own response vehicles where possible.

A Community First Responder scheme is made up of volunteers who within the community they live are trained to attend emergency calls on behalf of the Ambulance Service, provide awareness and training to the community of Basic Life Support and the use of a defibrillator and raise funds to help support their Scheme.

As a volunteer and member of this Community First Responder Scheme you would provide this community-based service, willingly and without pay. This role is highly rewarding and offers opportunities to meet new people and learn valuable lifesaving skills through the training provided by West Midlands Ambulance Service University NHS Foundation Trust.

Applicants will have a good all-round education, a good level of fitness to perform the role of a CFR and a full UK driving licence held for at least one year, with no more than 3 current penalty points. Applicants should also have good communication skills and a willingness to learn and help others.

Following shortlisting, applicants will be invited to interview whereby they will be expected to have some knowledge of the role of a Community Responder and West Midlands Ambulance University NHS Foundation Trust.

We are planning to conduct these interviews during March however in these uncertain times the format will depend upon local Covid-19 restrictions where applicable.

Offer of Community First Responder roles will be subject to satisfactory completion of pre-placement checks, which consist of successful interview, Occupational Health pre-placement questionnaire, two references, and satisfactory Disclosure and Barring Service (DBC) clearance at the enhanced level.


West Midlands Ambulance Service positively welcomes diversity and aims to be a truly inclusive place to work. We are looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference.


We are proud to have been awarded Disability Confident Leader status and we therefore guarantee to invite to assessments all applicants with a disability who meet the standards required for a job vacancy. If you wish to discuss and adjustments that you may need for the role of the assessment process prior to your application then please do not hesitate to contact the recruitment team.



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If you are unable to apply online, please contact the Recruitment Team on 01384 215896 for a paper application form.

Closing date for return of applications: Thursday 11th February 2021


Please note - only fully completed applications will be accepted

Where a Disclosure & Barring Service (DBS) check is required for the post, applicants are required to cover the cost of the check. The cost (£45 for an enhanced check or £28 for a standard or basic check) is payable to our online provider at the time that the DBS application is submitted.

Applicants with convictions should familiarise themselves with the new DBS filtering rules which came into effect in November 2020 prior to completing their application. More information can be found on the Nacro website.

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