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NB: This vacancy closed to applications on 31/01/2021.

Cancer Pathway Navigator

Job Reference: 317-2021-03-015

The Newcastle upon Tyne Hospitals NHS Foundation Trust
317 Newcastle Cancer Centre - Corporate
317 02 Royal Victoria Infirmary
£24,907 - £30,615 per annum

The Newcastle upon Tyne Hospitals NHS Foundation Trust is one of the most successful teaching NHS Trusts in the country. We have one of the highest number of specialist services of hospitals in the UK. With around 15,000 staff, the Newcastle Hospitals is one of the region’s major employers. We have a long-standing reputation for high quality clinical care with our staff’s commitment to excellence reflected in our consistent performance at the highest level. We are committed to being an “employer of choice” offering our staff superb benefits, looking after their wellbeing, and providing access to high-quality education, training, career progression and support which enables them to provide “Healthcare at its best with people at our heart”.

The Newcastle upon Tyne Hospitals NHS Foundation Trust is a world class health care provider, and one of the most successful teaching NHS trusts in the country. A tertiary centre, it offers the second highest number of specialist services than any other group of hospitals in the UK, with more than 1.72 million patient contacts each year, delivering innovative, high quality services locally, regionally, nationally and internationally and has been twice rated ‘Outstanding’ by the CQC.

We are the largest Trust in the country - and one of only five NHS organisations - to receive this accolade twice, which reaffirms our position as one of the UK’s top hospital trusts.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under represented groups.

Temporary Position/Secondment Opportunity

An exciting opportunity has arisen for a confident, enthusiastic and motivated individual to work within the Cancer Services Team at Newcastle Hospitals, in close collaboration with primary care and third sector organisations. You will directly communicate with patients and their relatives ensuring appropriate and timely access to appointments, advice on any concerns or queries and signpost the patient to relevant and appropriate support. It is essential that you develop close relationships with medical, nursing and allied health professional for each of the Trusts multi-disciplinary teams across sites and within primary care. The role is vital to streamline the patient journey and contribute to the improvement of both quality and experience.

The post holder will act as patient advocate and facilitator to overcome barriers to timely access to cancer services, utilising interpersonal skills and resources across the health service, third sector and local authorities. You will be the point of access to receive and act upon notification of any new, suspicious or recurrent cancers identified at the diagnostic stage. Close liaison with radiology and endoscopy is essential ensuring investigations are booked, reports are available and staging is complete in time for follow up appointments.

The post holder will actively participate in Cancer Wait Time validation and ensure patient tracking procedures are followed and kept up to date within the Cancer Services Department. Acting with delegated responsibility from the Cancer Information Manager, they will have responsibility for daily supervision and deployment of junior staff, which will include the delivery of appraisals and annual leave management

The ideal candidate will be educated to degree level or be able to demonstrate significant relevant experience in working with cancer Multi-Disciplinary Teams. They should be able to communicate and influence staff at all levels with particular regard to cancer waiting times and prevention of breaches. They should have knowledge of medical terminology and a range of work procedures and practices as well as administration systems. They will be computer literate and have a good working knowledge of Microsoft Windows. The ability to communicate at a high level with patients and their relatives/carers is essential. The post holder will work autonomously the majority of the time so will possess excellent organisation skills. You should be able to identify trends in pathways where improvement is required and demonstrate an understanding of service improvement and the application of this. Experience of managing staff is essential. A knowledge of cancer patient pathways and waiting times targets is desirable.

Full Time 37 Hours 30 Minutes/Week




Important note on completion of reference section of Application Form

All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to The Newcastle upon Tyne NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.

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