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NB: This vacancy closed to applications on 21/01/2021.

Administrator

Job Reference: 833-SS-SP-16-21

Employer:
(SP) Leeds Community Healthcare NHS Trust
Department:
Children's Nutrition and Dietetics
Location:
Parkside Community Health Centre
Salary:
£18,005 to £19,337 pro rata

We are delighted to announce that we have been rated as a “Good” organisation by CQC and our Adults Services were rated ‘Outstanding’ for caring.


Leeds Community Healthcare Nutrition & Dietetic Service is looking to recruit a part time Administrator (18.75 hours per week). This role is within the Children's Team, which consists of Dietitians, Dietetic Assistants, and an Administrator. The Children's team are currently working from home but are usually based at Parkside Health Centre, sharing an office with other dietetic teams from Leeds Community Healthcare. The Children's team supports patients with a variety of nutrition related conditions. The team works remotely and in various settings across the city, such as community clinics and schools. We would require you to provide daily support to this small team by working half a day Monday to Friday. Hours worked would need to be during core office hours 8.30am - 4.30pm.

The successful candidate will initially work predominately from home. You will be part of a team of Administrators who are responsible for supporting other dietetic teams. You will pride yourself on having a good telephone manner, customer service and IT skills.

Note: Please answer the following question in no more than 100 words.

"We strive to provide excellent customer service." What skills, personal qualities and experience can you bring to our team that will ensure we continue to provide excellent customer service?

Place your answer at the beginning of additional information in your application and if this is not provided in your application you will not be considered for this post.

 

Key responsibilities:

  • By phone, being the first point of contact for the team to parents/carers and health care professionals.

  • Listening to and understanding service user needs. Your induction will ensure you develop a thorough understanding of the service offered and systems used, so you can answer queries about referrals and appointments.

  • The service uses an electronic patient record system. The post holder will provide a modern and timely clerical service including, registering referrals and booking appointments via SystmOne (training will be provided for this system).

  • Ensure accurate entry of activity and outcome data in accordance with the Trust's data protection and confidentiality policies.

  • Support the provision of patient clinics including providing administrative support to clinicians, word processing letters/tasks and reproducing resources.

  • Monitoring stock for office equipment and patient education/service materials.

  • Actively contribute to effective team working and innovation.

Also required are excellent communication skills, GCSEs or equivalent including English and Maths, IT skills and previous experience of working with people in a customer service role. Experience in a health environment or administration would be desirable.

This is a permanent post working 18.75 hours per week. Ideally you would be available to start work as soon as possible subject to references etc.

Closing Date: 24th Jan

Shortlisting: 25th Jan

Interview Date: Wednesday 3rd Feb 2021

Please note that our vacancies may close before the advertised closing date if sufficient suitable applicants are received.

For any questions please call the department and speak to Wendy Corbishley (Administrative Lead) or Grainne Boyle (Children's Dietetic Team Lead) or Karen Bassitt (Dietetic Assistant) on 0113 8430842.




If you are successful in being offered a position which involves working with patients, you will be required to undertake a Disclosure and Barring Service (DBS) check. The level of check required is dependent upon the position that you have applied for. The Trust will administer the DBS check on your behalf and will recover the cost from your salary. There will be no charge if you are enrolled in the DBS Update Service.

**Please be advised that at all stages of the recruitment process NHS staff from the Yorkshire and Humber region designated ‘at risk’ or ‘affected by change’ will be given priority consideration. If you are ‘at risk’ or ‘affected by change’ please make it clear on your application so that you receive priority consideration.**

Please note: all correspondence regarding this vacancy including the interview process will be sent to your registered NHS jobs e-mail address.

Please ensure you meet all the essential requirements in the person specification before applying for this vacancy.

Recruiting Managers may close an advert once sufficient applications have been received therefore all candidates are strongly advised to complete their application as soon as possible.

If you have not heard within four weeks of the closing date please assume that on this occasion you have been unsuccessful.

The Trust operates a no smoking policy and is a smoke free environment.

We are committed to improving the working lives of our employees and we have an active flexible working policy and welcome applications for job share and flexible working. As an equal opportunities employer we also welcome applications from anyone, irrespective of age, sex, sexual orientation, race, religious beliefs or disability as we embrace diversity within our workforce.

We are also looking for applicants with lived experience of providing unpaid care and/or support to a family member or friend with a disability, health condition, frailty, mental health problem, addiction or other health and care needs.



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