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NB: This vacancy closed to applications on 24/02/2021.

Mental Health Support Worker

Job Reference: 470-20-545-SH

Isle of Wight NHS Trust
Newport, Isle of Wight
£19,737-£21,142 (Band 3)

We’re thrilled that you are thinking of joining us.

Why wouldn’t you choose the Isle of Wight NHS Trust?

We service a population of approximately 150,000 residents, making the services we offer variable and personalised with a flexible approach to our service users. Every day brings a fresh challenge to our staff and being part of our island gives you the opportunity to work as one cohesive team.

The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. There is a regional airport at Southampton, with flights to many European destinations as well as UK mainland cities The island offers our visitors and residents an amazing coastline with beautiful countryside, year round events, festivals and award-winning attractions..

Further details about our Trust, working and living on the Island is provided in the navigation panels 'additional documentation' and 'further links' sections.

The Isle of Wight NHS Trust looks forward to receiving your application.

Our top priority in the COVID-19 (coronavirus) pandemic is to protect our patients, our staff and our community.

From Monday 15th June, all visitors and patients attending an outpatient appointment will be required to wear a face covering. This is in line with the latest Government guidance.

To help you prepare please read the following guidance before you attend your appointment.

  • Make sure you have a suitable face covering that you can wear to your appointment. It should cover your nose and mouth, and you should be able to breathe comfortably.

Please arrive at the time your appointment is scheduled. Please do not come early. This will help us maintain social distancing measures

Mental Health Support Worker

Single Point of Access Team (SPA)

Salary: £19,737 - £21,142 pro rata

We have a vacancy for highly motivated, experienced and flexible mental health support worker, to work within our Single Point of Access (SPA) team. The successful applicant will work as part of a team of practitioners delivering high quality care to a people who use Mental Health services on the Isle of Wight.


The Single Point of Access (SPA), is part of the new Integrated Mental Health HUB (IMHH) and provides the gateway access for secondary mental health care for the IOW. All new referrals for adult mental health services will be triaged through SPA, where the person will be assessed and signposted to the most appropriate treatment pathway.


The Single Point of Access also provides the IOW’s mental health 24/7 phone line. This 24/7 service which is open to all island residents that require mental health support, advice and guidance and signposting and will also support known service users when their current teams are not on duty. Out of normal work hours the SPA team will assess service users who are severely struggling with their mental health, this will also take into account challenges include children’s and adolescents, substance abuse, dementia and older person’s mental health concerns, as well as adult mental health crisis management.

The Single Point of Access also works jointly with the police through the award winning ‘Serenity’ project, which provides a joint police liaison and Street triage service.


We are an innovative and dynamic team which provides those that work for us the opportunity to grow and develop their skills and knowledge.

We aim to work with our practitioners strengths, whilst also ensuring we have a flexible and responsive work force. You will cover all aspects of support work within SPA and will work shift patterns over a 24/7 period, including early, day, afternoon and night shifts.

You will act as a positive role model, have a working knowledge of mental health functional and organic conditions, with or without lived experience, an understanding of risk management and safeguarding and can demonstrate an interest in the development of themselves and the team and always working towards maintaining and improving the standards of care.


For an informal discussion, please contact Mark Hannam, Team Lead on 01983 522214

Important information

  • There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment.

  • Please ensure you check your email address provided is correct on your application form and ensure you check your spam/junk inbox for any automated NHS Jobs emails that contain important information about your application.

  • Employment at Isle of Wight NHS Trust is offered subject to a successful Probationary Period.

  • In submitting an application form, you authorise Isle of Wight NHS Trust to:

1) Confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.

2) Transfer data provided to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems in order to support and manage your recruitment and employment with Isle of Wight NHS Trust.

3) Use recruitment information provided for the purpose of checking your Professional Registration online (where applicable) or essential qualifications as required

General Data Protection Regulation (GDPR) By submitting your application, you accept IOW NHS Trust will use and hold your personal data for the intended purpose and in line with the General Data Protection Regulation (GDPR).

Equality Statement We are committed to promoting equality of opportunity for all our employees as well as maintaining a workforce that reflects our local communities we serve.

In accordance with the Equality Act, we welcome applications from anyone who meets the specific criteria of the post regardless of age, disability, ethnicity, gender, gender reassignment, marital status, pregnancy, religion or belief or sexual orientation. Reasonable adjustments to the interview process can be made as required.

Step into Health We have pledged our support to service leavers and the wider Armed Forces community. Please email using the subject title ‘Step into Health’

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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