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NB: This vacancy closed to applications on 19/01/2021.

Clinical Shift Manager - 6 month Secondment

Job Reference: 195-20-230-HLK

South Central Ambulance Service
195 20 NHS 111 Milton Keynes
Milton Keynes
£38,890 - £44,503

An opportunity has arisen for a highly motivated clinical manager to join the clinical shift management team within the NHS 111 & Integrated Urgent Care (IUC) Service in Milton Keynes.

As the service continues to develop, you will be part of a team that delivers high standards in patient care and excellent support to our staff. We are looking for a leader, who is respected by their peers, has personal drive and enthusiasm, and is especially passionate about making positive change.

The successful candidate will be responsible for professional, safe and effective clinical supervision of service delivery on an operational shift basis. You will provide clinical expertise, by providing assessment, advice and information according to the clinical assessment software and clinical protocols. Utilising professional judgment and decision making skills you will manage clinical queues safely, allocating work across the clinicians within the IUC service and referring to other provider agencies as appropriate.

Line managing a team of clinicians and non-clinical call handlers, you will ensure that staff are motivated to meet both their personal and organisational goals. As a line manager you will provide guidance, direction and leadership to your team managing sickness, welfare and any capability issues.

To be successful in this role you must demonstrate:

  • Registered Nurse or Registered Paramedic
  • Strong current clinical knowledge
  • NHS Pathways License
  • Adastra Experience
  • Excellent leadership and decision making skills
  • Good understanding of Control Room/Contact Centre activity and ability to work in a fluid environment
  • Excellent customer service skills
  • Ability to deliver feedback and coaching in a culture of learning and development
  • Committed to proactively developing the service for both internal and external customers.
  • Effective communication style and ability to liaise effectively with the professionals groups that deliver care within the IUC
  • Ability to motivate and engage staff in a positive and proactive way.
  • High standard of written and digital skill, able to interpret performance data with good attention to detail.

You must also have the ability to work a range of allocated shifts covering 24 hours per day 365 days a year.

Whilst we would like to assure you that SCAS endeavours to continue with the recruitment for this position as planned, please bear in mind there may be COVID19 related Government guidelines for us to adhere to that may cause changes out of our control. These changes may mean that we must alter our training delivery in which case we would inform you of any changes to the plan as soon as we can.

We actively welcome job applications from candidates who have a disability or who are members of the BAME, LGBT and Armed Forces community (including: Reservists, Veterans, Spouses and Cadets) Here at SCAS we are proud to have a workforce that reflects the diverse community we serve.

Communications regarding your application will be sent via NHS Jobs to your inbox. Please look out for e-mails from us relating to your application.

We do require three years’ worth of references (with no gaps) please be sure to provide sufficient information in the referencing section of your application form. We will only contact your referees after we have offered you a job.

The benefits bits:

  • Starting holiday entitlement is 27 days per annum, pro rata, plus bank holidays;
  • USH is paid in line with section 2;
  • All employees are automatically enrolled into the NHS Pension scheme (or NEST);
  • We operate from a comprehensive set of policies;
  • We operate regular staff surveys and our staff are encouraged to develop transferable skills and experience;
  • We work in partnership with our trade unions;
  • Applicants who have a disability or are members of the armed forces community who meet the minimum shortlisting criteria for their post of interest will be invited for an interview;
  • As an employer of choice, we value the wellbeing of our staff and have support networks in place to offer assistance as required;
  • South Central Ambulance Service has a Freedom to Speak Up Guardian and a Freedom to Speak Up Policy. We believe that effective speaking and listening up arrangements protect patients and improve the experience of patients and NHS workers.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require current Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the current Resident Labour Market Test which will be in place until the end of December 2020. UK Visas and Immigration requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Guidance can be found here Criminal Records Checks For Overseas Applicants

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