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NB: This vacancy closed to applications on 10/12/2020.

Assistant Psychologist – Resilience Outreach Navigator

Job Reference: 816-814

Humber Coast and Vale, ICS – Resilience Hub

Assistant Psychologist, Resilience Outreach Navigator Band 4

12 months fixed term contract

Why work for us?

NAViGO Health and Social Care CIC provide health and social care services to a population of about 158,000. We are a progressive and ambitious organisation that aims to support those living with a mental health illness, their carers and families in the simplest and most effective ways. We are different because we know working with the same methods doesn’t work forever; and we will continue to challenge the way we do things to create the best services that are centred on the people who use them.

We are a multi award winning service. We achieved Best Companies and Sunday Times Top 25 Companies, HSJ awarded us one of the top 10 places to work in healthcare and the CQC recently rated our service as ‘GOOD’.

All of our services are committed to delivering quality care that we would be happy for our own families to use.

As standard we also offer a fantastic benefits package to all of our staff. These great offers are a way of reminding our staff how highly we value them


What we are looking for.

An opportunity has arisen for 6 Assistant Psychologists to play a vital role for a Resilience Hub working across theHumber Coast and Vale ICS geography, implementing a newly developed service model. The Resilience Hub has been developed in the wake of the global pandemic of Covid-19 and will work to enhance the mental health resilience and provide treatment for frontline healthcare workers involved in caring for patients during the pandemic. The service will provide access to timely confidential, culturally competent and trauma-informed care. The service is a collaboration across organisation’s, with Tees Esk and Wear Valleys NHS Trust, NAVIGO and City Health Care Partnership.

The main focus of the post is to work to provide emotional support and signposting to staff working into health and social care provisions over the area served by Humber Coast and Vale STP, and contribute to development of a robust pathway into both specialist and low level monitoring, whilst building therapeutic rapport in a sensitive and supportive environment.

The primary focus of this Psychological First Aid (PFA) role is to:

Assess needs and concerns

Helping people to address basic needs (sleep, worry, information and support services)

Listening to people, but not pressuring them to talk

Comforting and empathising with people and helping them to feel calm

Helping people connect to information, services and social supports

Protecting people from further psychological harm


The post’s focus will be on allowing staff to feel safe, connected to others, calm and hopeful; having access to social, physical and emotional support; and feeling able to help themselves, as individuals and members of communities. The role will require knowledge of self-help and guided self-help materials, skills to engage and implement the aforementioned PFA principles and also recognise where additional and more formal clinical intervention may be necessary.

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