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NB: This vacancy closed to applications on 06/12/2020.

Switchboard Operator

Job Reference: 272-2725145

Employer:
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
Department:
Telecoms
Location:
Bassetlaw District General Hospital
Salary:
£18,005 - £19,337 Pro Rata Per Annum

Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust is one of Yorkshire’s leading acute trusts, serving a population of more than 444,000 across South Yorkshire, North Nottinghamshire and the surrounding areas.

Hosting three main hospital sites and a number of additional services, the Trust is one of only six Teaching Hospitals in Yorkshire and trains 25% of all medical students in the region, in addition to 30% of all other healthcare professional students.

A modern and forward-facing Trust employing over 6,600 members of staff, the hospital provides a full range of local hospital services across Doncaster Royal Infirmary in Doncaster, Bassetlaw Hospital in Worksop, Montagu Hospital in Mexborough.

In February 2020, the Trust was rated ‘Good’ by the Care Quality Commission, an accreditation which applies to the organisation’s four hospital sites.

Follow us on Facebook, Twitter & Instagram: @DBHNHS @DBH_NHSFT @dbth_nhs


Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust is one of Yorkshire’s leading acute trusts, serving a population of more than 420,000 people across South Yorkshire, North Nottinghamshire and the surrounding areas.

Hosting three main hospital sites and a number of additional services, the Trust is one of five Teaching Hospitals in Yorkshire and is projecting to train 25% of all medical students in the region, while we currently train 30% of all other healthcare professional students.

A modern and forward-facing Trust employing over 6,500 members of staff, the hospital provides a full range of local hospital services across Doncaster Royal Infirmary in Doncaster, Bassetlaw Hospital in Worksop, Montagu Hospital in Mexborough.

Follow us on Facebook, Twitter & Instagram: @DBHNHS @DBH_NHSFT @dbth_nhs

As an experienced telephonist you will join the team working on a busy switchboard providing a comprehensive 24-hour service to the Trust. Shift patterns include working weekends and Bank Holidays. There will be opportunities for the post holder to work additional shifts to cover other staff absences.

You will need to demonstrate a high degree of commitment, the ability to work under pressure, be able to work effectively with minimum supervision and communicate easily with patients, visitors and staff.

Previous experience operating a telephone system is desirable, preferably within the NHS or a critical service environment. Training on OpenScape Voice IP Telephony and associated local systems and functions will be provided as appropriate.

**The successful candidate will be based at the Bassetlaw District General Hospital site to cover the above vacancy. Please note you may be asked to work at any location within the Trust. Demands on the service may require changes in hours of work or base.**

For further details / informal visits contact:

Lindy Shipman - Telephone Services Manager: lindy.shipman@nhs.net, 01909 572063




After applying via NHS Jobs, your submitted application will be imported into our preferred third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to Doncaster & Bassetlaw Teaching Hospitals Foundations Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.

The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.

All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.

We reserve the right to close down this advert early should there be a high number of applicants.


Tier 2 Certificate of Sponsorship

Applications from job seekers who require current Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the current Resident Labour Market Test which will be in place until the end of December 2020. UK Visas and Immigration requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Guidance can be found here Criminal Records Checks For Overseas Applicants



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