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NB: This vacancy closed to applications on 02/12/2020.

Quality Assurance Officer

Job Reference: 919-SH-35459506-EXT

Public Health England
Health Improvement
Any NDRS Location
£28,588 - £39,691 per annum (Pro rata)

Public Health England (PHE) is an executive agency of the Department of Health and Social Care providing; strategic leadership, research, advice and support for Government, local authorities and the NHS in protecting and improving the nation’s health

This is a Non Reserved post under the Civil Service Nationality Rules and is therefore open to UK, Commonwealth and European Economic Area (EEA) Nationals and certain non EEA members. For more information please refer to the supporting documents detailing the Civil Service Nationality Rules.

  • For posts on PHE Civil Service terms and conditions, on appointment the salary is normally the minimum point (see salary range above). This will be dependent on the successful candidate’s current salary and terms and/or equivalent experience. The Civil Service pay structure and progression is different from NHS Agenda for Change, most local authority pay grades and other systems that have annual pay increments. Please see attached an information sheet explaining starting salaries and benefits when joining PHE.
  • For clinically ringfenced AfC or Medical/Dental posts, you must obtain the correct professional registration to be appointed. The pay will follow the AfC or Medical & Dental terms & conditions. You may be asked to provide evidence on previous service whilst we are conducting pre-employment checks to determine starting salaries.

Any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers.

Given the nature of the work of PHE, as a Category 1 department, you may be required in an emergency, if deemed a necessity, to redeploy to another role at short notice. You may also be required to work at any other location, within reasonable travelling distance of your permanent home address, in line with the provisions set out in your contract of employment.

The National Disease Registration Service (NDRS) is internationally recognised for its data curation and expertise to analyse and interrogate data to provide evidence for clinicians, patients, academics, industry and others. We also have significant skills in data science and complex data processing systems.

NDRS incorporates the National Cancer Registration and Analysis Service (NCRAS) and the National Congenital Anomaly and Rare Disease Registration Service (NCARDRS). For these population-based registration services, we collect and quality assure data from every patient in England diagnosed with these registerable conditions.

Job Description

This role offers an exciting opportunity for a Quality Assurance Officer to join the National Disease Registration Service (NDRS), specialising in developing data quality metrics for the National Congenital Anomalies and Rare Diseases Registration Service (NCARDRS).

In April 2015, Public Health England (PHE) transferred existing regional congenital anomaly registers in to the organisation as part of its implementation of a National Congenital Anomaly Registration service. The focus then moved to recruiting new registration teams to cover the 51% of births in England without congenital anomaly registration coverage to complete set-up of the new national service – NCARDRS. To date, the programme has focused on congenital anomaly registration, but we are now beginning development of the rare disease element of the programme.

Skilled in the use of Structured Query Language (SQL) to extract and analyse data, you will have the knowledge and experience of database design required to quickly understand NCARDRS data structures. You will need to be a highly organised and motivated individual who whilst being an excellent team player is capable of working independently when required. You will have a proven ability to prioritise work under the pressure of conflicting deadlines. You will need to be confident in communicating with staff of differing technical abilities, and possess excellent communication written communication skills.


  • Undertake regular monitoring of registration data to identify missing invalid, inconsistent and unusual data and bring findings to attention of the Quality Assurance (QA), Registration, Quality Control (QC), IT and or audit and analysis teams as appropriate
  • Investigate specific data quality issues, making proposals for their resolution and developing monitoring reports as required.
  • Play an active part in the QA Group suggesting and developing meaningful metrics and key performance indicators to drive improvement in the quality of registration data.
  • Acquire and maintain a thorough working knowledge of the current registration data pathway from data loading to analytical view; understanding the basic principles and procedures of disease registration by attending relevant training days. Create standard and bespoke reports on the quality of registration data nationally, to ensure a consistent and comparable registration process.
  • Be skilled in the use of Structured Query Language (SQL) to extract and analyse data from the NCARDRS (CARA) and NCRAS Database (Encore) to produce performance metrics and quality indicators
  • Contribute to internal discussions on changes in procedures or enhancements to structures for the collection, coding, storage and display of data.
  • In collaboration with NCARDRS registration staff and expert external partners, develop and maintain the NCARDRS coding standardisation guidance and Coding Tool.
  • Discuss and propose areas where additional training in Registration might be appropriate and assist in the monitoring of agreed changes.
  • Discuss findings with other functional teams when results indicate modifications to their processes and/or the structure of the database.

Option 3 – External

Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).

We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice.

To find out more about how we champion diversity and inclusion in the workplace, visit: PHE Website

On 18 August 2020, the Secretary of State for Health and Social Care announced plans to establish the National Institute of Health Protection and consult on the best future options for strengthening health improvement and other public health functions in the wider system. Public Health England and its employees will be in scope for transition to new organisations in Spring 2021. Any new or current employees working for Public Health England during this time, will receive appropriate consultation prior to any formal transfer taking place.

Applicants are strongly advised to use the criteria in the person specification (available online) as sub-headings in their application to make it clear how they meet each of the selection criteria. Please also see job description for competencies

Public Health England promotes diversity in the workplace and is an equal opportunities employer

For further details / informal visits contact:

Name Sylvia Stoianova Job title Data Manager Email address Telephone number 01179 689236

The Civil Service (CS) embraces diversity and promotes equality of opportunity. We recruit by merit on the basis of fair and open competition, as outlined in the CS Commission's recruitment principles (attached as a supporting document). PHE is a disability confident employer and is committed to inclusion and diversity. We welcome applications from people with a disability or long term health condition.

The law requires that selection for appointment to the CS is on merit on the basis of fair and open competition as outlined in the CS Commission's Recruitment Principles.

If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact PHE recruitment team in the first instance. If you are not satisfied with the response you receive from PHE, you can contact the CS Commission.

If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies could be offered to candidates on the reserve list without a new competition.

After applying via NHS Jobs, your submitted application may be imported into our preferred third party recruitment system. If imported, all subsequent information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to Public Health England transferring the information to its preferred applicant management system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders.

Interview expenses will not be reimbursed.

For more information please go to the PHE website.

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