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NB: This vacancy closed to applications on 02/12/2020.

Quality Assurance Operational Lead

Job Reference: 363-CP7468

East London NHS Foundation Trust
Robert Dolan House 9 Alie Street London E1 8DE
£37,638 - £44,780 per annum inc HCA

ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

We are looking for an enthusiastic and dynamic Quality Assurance Operational Lead to support and enhance the leadership and development of the delivery of our quality workstreams day to day. The post-holder will help us further improve our systems of quality assurance that support realisation of a world-leading Quality System; a system that brings together Quality Assurance, Quality Control and Quality Improvement.

The post holder will be responsible for leading delivery of core QA workstreams, promoting the work of the team, and assimilating feedback and technological innovation to continuously the organisation in delivering the highest quality care, and play an important part in the improve how we work. The post holder will work closely with the Deputy Head of Quality Assurance to ensure close and effective working across the team, and particularly in maintaining systems of readiness for CQC inspection. The successful candidate will need experience of working in quality assurance, the ability to get the best from him or herself and those around them, and be comfortable working with multiple workstreams and multiple stakeholders.

The post holder will have an opportunity to undertake training to become a Quality Improvement Coach, and have direct involvement in quality improvement work in the Trust, as well as bringing those skills to bear in the quality assurance field.

The post offers an excellent opportunity to work within a forward thinking organisation that puts quality at the heart of what we do, further develop our quality system and enhance the quality of the services we provide for our service users, staff and other stakeholders.

What Next?

If you like the sound of ELFT, don’t waste a moment. We sometimes close adverts early if there is a high response, so apply now!

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If you do not hear from us within four weeks of the closing date, please consider that you have not been shortlisted on this occasion. You must provide professional email addresses for all referees as we will contact them as soon as an offer has been made. Please note we do not request references prior to interviews. All applications made through NHS Jobs account will be processed by TRAC System. Please note that some emails may go to your spam/junk mailbox so make sure you check this regularly.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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