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NB: This vacancy closed to applications on 02/12/2020.

Switchboard Operator

Job Reference: 282-F10920

Employer:
The Royal Marsden NHS Foundation Trust
Department:
Facilities
Location:
The Royal Marsden, Sutton
Salary:
£23,521 - £24,926 PA INC HCAS

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 3,900 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits and learning and development opportunities. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.


Part time Switchboard Operator
Switchboard, Sutton
Band 3
Annualised hours averaging 30 hours

The Royal Marsden NHS Foundation Trust is a centre of excellence for research, development, education and care in the treatment of cancer.

We are looking for an experienced Switchboard Operator to join our established team.

The main objective of this role is to respond efficiently to external and internal calls to the hospitals busy 24hr switchboard.

To apply for this post the candidate must have switchboard experience and have excellent communication skills with a calm, positive attitude. They must be able to multi task and work under pressure as well as deal with any emergency situation which may arise.

The post holder will be required to work a 4 week rota. The shifts which include bank holiday, weekends and Christmas are:

09.00-17.00
17.00-23.00
18.00-23.00
Float week (shifts as and when required)

The post holder will also be required to cover:

07.00-15.00
10.00-18.00
15.00-23.00
23.00-07.00

Flexibility is essential due to the requirements of the service.

For further details / informal visits contact:

Yvonne Preston, Facilities Service Manager, Yvonne.Preston@rmh.nhs.uk, 0208 661 3395

or Nikki Minchella, Switchboard Supervisor on 0208 661 3099




The Trust is committed to developing and delivering excellent customer focused service by treating patients, their families, friends, carers and staff with professionalism respect and dignity.

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.

As we often have many applicants for jobs at The Royal Marsden NHS Trust, we regret that we will only be able to contact those applicants who are short-listed for interview. Therefore if you have not heard from us within two weeks of the closing date, then please assume you have not been short-listed for interview on this particular occasion.



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