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NB: This vacancy closed to applications on 01/12/2020.

Crisis Care Practitioner

Job Reference: 222-LS-AMHS-21-A

West London NHS Trust
Allied Health Professions.
Single Point Access, SOUTHALL
£31,365 - £37,890 pa plus HCAS

West London NHS Trust is one of the most diverse providers of NHS mental and physical care in the UK. We are rated ‘good’ by the Care Quality Commission and ‘outstanding’ for caring and our forensic services.

We are here to care for people with mental and physical illness, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.

We provide care and treatment for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries, care homes), hospital, specialist clinics and forensic (secure) units.

Our physical healthcare services include intermediate care services in Ealing as part of the Community Independence Service partnership.

Our national, specialist and forensic services include:

  • Medium secure services on the St Bernard’s Hospital site in Ealing
  • Services for people with complex and severe personality disorder at the Cassel Hospital in Richmond
  • High secure services at Broadmoor Hospital in Berkshire

We are a teaching Trust with a growing research portfolio, working with academic and industry partners.

Our 3400 staff are dedicated to improving lives, working with patients, service users, carers, families and partners across the communities we serve.

Have you ever had the opportunity to triage patients without face to face contact as well as making autonomous care delivery decisions? Do you want a challenge? Do you want to work in a fast paced Crisis Care environment? If so, a role in Acute Mental Health Services at West London NHS Trust could be for you. We are now looking for Band 6 Crisis Care Practitioners to join our exciting and dynamic team based in Ealing.

Being part of the Mental Health Single Point of Access (MH SPA) at West London NHS Trust, you will be at the forefront of innovation of service delivery in one of the fasted growing parts of community healthcare. The MH SPA was created to provide a 24/7/365 one stop shop for all referrals, information requests, and to provide urgent support to the 800,000 people living within 3 London boroughs over the telephone.

The MH SPA team is highly motivated, diverse, energetic, and has a ready to help attitude to both patients and their carers, and communicate with a variety of other health care providers, 3rd sector organisations and other statutory services.

We believe in embracing the expertise of our staff and making a difference to the lives of our service users. Working in this service places you on the frontline of community mental health care, and will equip you with the skills to respond rapidly to a variety of clinical needs along with providing you with potential future career development.

Additionally, we work very closely with the Crisis Assessment and Treatment Teams and there will be the expectation that you will to rotate in to the CATT in order to obtain further experiences of managing patients in an acute mental health crisis face to face and also to ensure we provide you with well-rounded opportunities.

What’s in it for me?
We are passionate about staff development and we also offer significant training opportunities to our staff (including DBT and non-medical prescribing), as well as specific career pathways for moving up through the staffing grades, and believe that WLT is a great trust for staff looking to advance in their careers.

We also have opportunities to work remotely as part of your normal shift pattern.

We are here to care for people with mental and physical illness, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.

Want to work in London but its too expensive?
We also offer up to £8000 as a relocation package for those who eligible that live over 40 miles away.

For informal discussion about the posts please contact Sarah (Team Manager) on 07968 473 406


For further details / informal visits contact:

NameSarah RexonJob titleTeam ManagerTelephone number07968 473 406Additional contact information

Flu vaccination – what we expect from our staff

At West London we look after patients who are vulnerable. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to the common cold, through to the very severe or even fatal disease.

The wellbeing of our staff and patients is of the utmost importance to us, and it is the expectation of the Trust that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.


We reserve the right to close adverts prior to the closing date stated should we receive a high volume of applications. If you do not hear back from us within three weeks of the closing date, please assume that you have not been short-listed on this occasion.

All staff identified as at-risk and who meet the requirements of the post will be prioritised accordingly.

We offer Relocation packages for some positions (including Band 5 and Band 6 Nurses) - a relocation allowance of up to £8000 is offered for those who meet a required criteria.

Registered Nurses are required to produce their current NMC Revalidation documents/Portfolio at the assessment centre for verification, unless you are a newly qualified nurse from University.

By applying for this post you are agreeing to West London NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, you will be required to undergo a pre-employment check which can take between 4-8 weeks. After which your information will also be transferred into the national NHS Electronic Staff Records system

Please ensure you include professional email addresses and contact numbers for your referees which MUST be at supervisory or managerial capacity covering the last 3 years of employment to date to avoid delay in the recruitment process. If your current/most recent organisation is an NHS trust, we will be requesting one reference from your current line manager/HR department.

West London NHS Trust is committed to safeguarding of all children and vulnerable adults, eliminating discrimination for all groups and achieving equality of opportunity regardless of age, disability, gender, race, religion or belief and sexuality. We aim to create a workforce that is representative of the communities we serve at all levels of seniority within the Trust. We are therefore particularly interested in receiving applications from people from ethnic minority backgrounds’.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see applying from overseas.

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