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NB: This vacancy closed to applications on 29/10/2020.

Credit Control Team Leader

Job Reference: J223-A-20-1176

The London Clinic
£30,000 - £35,000

We have an exciting opportunity for a Cash Collection/Credit Control Team Leader to join our Finance Department located at our Head Office in Central London, NW1 4LJ (close to Regents Park & Baker Street tubes stations). 

The London Clinic is one of the UK’s largest private hospitals, and we have been providing exceptional care since 1932. We have circa 1300 employees and 8 premises, where we perform highly complex procedures as well as routine surgery & medicine. 


Job Profile:

The Cash Collection Team Leader will manage a range of duties relating to cash management and Credit Control within the Billing and Accounts Receivable team whilst engaging with, supporting and partnering with Outsourced Partners


  • Job Type: This is a full-time, permanent position working 37.5 hours per week, Monday to Friday.
  • Salary: The attractive salary for this role is up to £35,000 per annum, and will be dependent upon skills and experience.
  • Benefits package: We offer a comprehensive package which includes a contribution pension scheme (total annual contribution up to 20%), Private Medical Healthcare, 25 day’s annual leave plus bank holidays, season ticket travel loan, and a wide range of discounts with a variety of retailers and services. We also offer excellent career development; with clear career pathways and access to further education.


Duties & Responsibilities

  • Supervising the cash collection team of 6, including one cashier, with responsibility for cash collection from private patients and companies (B2B and B2C).
  • Ensure delivery of targeted DSO and cash collection targets, keeping debts to a minimum, whilst managing a high value, high volume portfolio.
  • Ensuring accurate and timely cash posting, ensuring end of day reconciliation is completed.
  • Provision of aged debtor reporting to the HoS, including DSO, cash targets, participation in KPI measurements.
  • Build and maintain key relationships with all major stakeholders, including sponsors and companies.
  • People and talent development - Encourage training and learning initiatives for the team.


Skills & Experience

  • Experianced cash collection/credit controller with leadership/supervisory experience of a small to medium sized team.
  • Proven experience of working on complex accounts.
  • Proven success of reducing aged debt and team development.
  • Highly self-motivated individual who is articulate, an excellent cumminicator, flexible and calm within a fast pasced environment.


We are an organisation that has charitable status and this helps us to drive forward our mission of reinvesting our income to deliver better patient outcomes. Join a supportive and warm working culture, where your contribution is valued, and you can help us deliver our three core values: Caring, Inspiring and Pioneering, which summarise our belief in integrity, compassion and high quality service.

The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.

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