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NB: This vacancy closed to applications on 02/12/2020.


Job Reference: 449-APC359

Solent NHS Trust
Primary Care, Solent GP Surgery
£18,005 - £19,337 p.a.

Make a difference with us

If you are looking for somewhere you can make a real difference and are passionate about keeping people safe, well and out of hospital, a career with us may be just what you’re looking for. At Solent NHS Trust, we strive to make a difference to the health and wellbeing of our communities.

We are proud to be an organisation which is focused on our people and we welcome people who share our values to come and work with us.

  • To deliver great care that is safe, simple and easy to access
  • To be a caring, flexible and supportive place to work
  • To deliver the best value for money

Do you have a desire to gain new skills? Have a passion for delivering great customer care? Do you have good I.T. skills? Are you hardworking and flexible and enjoy working as part of a team? Can you remain calm under pressure? If so you could be just the person we are looking for.

Solent GP Surgery (part of Solent NHS Trust) serves around 19,000 people across three sites in the Southampton area. We are looking to recruit additional reception staff to join our friendly and supportive team. Our reception staff are the first point of contact with our patients and pivotal in the smooth running of the surgery. The duties are many and varied and include answering the telephone, working with patients face to face on reception, booking appointments, ordering prescriptions, sorting mail and using TPP System 1. We will provide a full and comprehensive induction package with on-going training and regular supervision and support.

We are looking for a motivated friendly team player with a genuine interest and desire to work in the public healthcare sector. The work will involve both working in our centralised call centre (based at the Royal South Hants Hospital) and also on the reception desk at either Adelaide, Nicholstown or Portswood site. We will require somebody with the ability to work a mixture of early shifts 7.45 a.m. until 15.45 p.m. and late shifts 10.30 a.m. until 6.30 p.m.

We will provide:-

  • A comprehensive induction package.

  • Ongoing training and support with regular supervision and appraisal.

  • A generous NHS pension.

  • 27 days annual leave plus bank holidays, with additional leave for long service

  • NHS discounts at major retailers
  • An extensive health and wellbeing service

If you would like further information or to arrange an informal visit please contact Neena Kaur on


Note about shortlisting/interviews:

Due to the global COVID-19 pandemic, and the associated restrictions in place, we are currently unable to schedule interviews as we normally would. Therefore interviews will be held virtually until further notice. Please be assured that we will be in touch with details of the arrangements. We will endeavour to keep delays to a minimum but shortlisting may take longer than usual, dependant on staff availability.Thank you for your patience and understanding at this time.

The Rewards

Solent NHS Trust offers a competitive starting salary and access to a wide range of employee benefits:

  • 27 - 33 days annual leave plus bank holidays (for permanent staff) - pro rata for part time
  • Pay enhancements to reward out of hours working
  • Ability to join the generous NHS pension scheme
  • Purchase of additional annual leave
  • Training and development opportunities
  • An extensive health and wellbeing service
  • Flexible working options
  • Free yoga, pilates and mindfulness classes
  • NHS discounts from leading retailers
  • Opportunity to purchase a public transport annual season ticket - 11 month repayment period

Our commitment to equality, diversity and inclusion starts with our people; shapes the way we deliver our services and the way we build our teams. We welcome candidates from diverse backgrounds to help us deliver great care to all of our communities.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require current Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the current Resident Labour Market Test which will be in place until the end of December 2020. UK Visas and Immigration requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Guidance can be found here Criminal Records Checks For Overseas Applicants

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