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NB: This vacancy closed to applications on 07/12/2020.

Apprentice Ward Clerk

Job Reference: 388-A-20-53796-CYAN

Torbay and South Devon NHS Foundation Trust
Surgical Receiving Unit (SRU)
75% of Agenda For Change Band 2

An exciting opportunity has arisen for a Ward Clerk customer service apprentice in the Surgical Receiving Unit (SRU). We are looking for a dynamic individual who wants the opportunity to learn whilst working within a friendly and vibrant environment.

The apprenticeship takes 18 months to fully complete and there would be the opportunity to have a permanent post following the apprenticeship, if all the conditions of employment have been met.

The Surgical Receiving Unit (SRU) receives patients for assessment from GP practices, The Emergency Department, Consultant clinic and other primary care settings. The role of the ward clerk is to welcome any patients when they arrive, ensure that all their details are correct on the system and that their journey through the unit is smooth. The successful candidate will have good communication skills and will be confident in talking to a variety of people in a variety of situations.

SRU is a friendly and supportive place to work with a very fast pace due to taking emergency admissions and having many patients pass through the unit 7 days a week. We are looking for an experienced and motivated Band 2 Ward clerk to join the team. We are looking for someone to work Monday, Tuesday, Wednesday and Sunday 8-18.00.

A passion for the delivery of high-quality care is essential for supporting the patients who pass through the unit.

Interpersonal and communication skills are imperative

Any further details / informal visits contact:

Natalie Armstrong: Unit Manager 01803 654679





You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, We are proud of our investment in our staff both in terms of developing potential career skills and valuing people. Our commitment to staff health and wellbeing looks at supporting our staff as ‘whole’ individuals, recognising their own unique set of strengths and skills. We create the right environment to enable all people to take care of themselves and provide the best care possible to our patients and citizens.

For more information on why to work with us, please see our Welcome films in the Further Links sections to the right of this page. #seeyouinsouthdevon


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The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010.

We aspire to be a diverse and inclusive organisation and therefore we welcome applications from all. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.

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Applications from job seekers who require current Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the current Resident Labour Market Test which will be in place until the end of December 2020. UK Visas and Immigration requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.

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