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NB: This vacancy closed to applications on 25/10/2020.

Customer Service Administration Apprentice

Job Reference: 186-1049-20-MOP-BL

Nottinghamshire Healthcare NHS Foundation Trust
£8,320 per annum

Nottinghamshire Healthcare NHS Foundation Trust. Honesty, Compassion, Trust, Respect, Teamwork.

We are recruiting to strengthen our response during the Coronavirus outbreak.

We are a provider for Mental health, intellectual disability and specialist mental health services, community physical health for adults and children, prison health and our low, medium and high secure hospitals including Rampton Hospital.

Would you like to start an exciting career in the NHS, learning new skills and knowledge of Customer Service and Business Administration, whilst achieving a nationally recognised Apprenticeship qualification?

Do you want a paid job with great prospects to grow & develop your skills?

Everyone who joins our Trust is given every opportunity to increase skills and confidence through training and development

At Nottinghamshire Healthcare NHS Foundation Trust we are passionate about people … We aim to provide the best and safest care to our service users and support our staff

We are seeking to recruit apprentices in customer administration roles to develop within our organisation.

You will provide excellent customer services and the role will involve a range of office duties to ensure the smooth running of the organisation. Your role will maintain a high standard of professionalism and provide services in line with our values and behaviours. We are looking for people who are punctual, reliable, and smart in appearance and will work in a professional manner.

You will be employed on a 15-month fixed term training contract and work 37.5 hours per week - Monday to Friday. In return you will receive 27 days leave, plus bank holidays and an annual salary of £8320. (£160 per week) You will have access to the NHS pension scheme and will be supported to achieve your Customer Service Level 2 Apprenticeship which includes a qualification in Business Administration at Level 2.

Eight out of 10 individuals who complete their award go on to secure permanent employment and NHS salaries attract a starting salary of £18K

The Apprenticeship scheme is run in partnership with Prostart Training and is delivered in the workplace. You will attend a planned induction and additional training events and given time to complete your studies.

Please note:- Apprenticeship eligibility requirements apply.

The placements offered are in the following bases:-

Stapleford Care Centre, Church Street, Stapleford, Nottingham, NG9 8DB

Closing Date: 18 October 2020

Provisional Start Date: January 2021

For further information about all these vacancies please apply through the training provider contact:

Nina Ricci on 0115 9835837 or

*The closing date given is a guide. We reserve the right to close the post early.

Preferential consideration will be given to employees of Nottinghamshire Healthcare NHS Foundation Trust currently declared ‘at risk’. Medical and Non-Executive Director posts are exempt from this criterion.

The Trust believes in treating everyone with dignity and respect and encourages applications from all sectors of the community. We guarantee an interview to candidates with disabilities who meet the minimum essential criteria. We positively encourage people who have experienced mental health problems to apply for a role within the Trust.

When you apply for a position with the Trust using NHS jobs you will be contacted by E mail regarding invitation to attend interviews. Please note any further correspondence regarding any offer of employment and contract will also be sent to the email address provided on NHS Jobs.

In submitting an application form, you authorise Nottinghamshire Healthcare NHS Foundation Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you, including Occupational Health data (inoculations and screening tests). This data will be transferred using NHS Electronic Staff Record and third party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post.

All new starters from 1st January 2019 payslips/P60’s will only be available electronically via MyESR Employee Self Service.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Therefore, convictions which would otherwise be considered as 'spent' will also be checked as part of an Enhanced DBS Disclosure.

For eligible posts, satisfactory DBS disclosures are mandatory before commencement of employment within the Trust.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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