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NB: This vacancy closed to applications on 21/10/2020.

Communications Manager

Job Reference: 317-2020-40-018

The Newcastle upon Tyne Hospitals NHS Foundation Trust
317 CRF Newcastle P3 Clinical Research Unit 570450
317 Trustwide
£38,890 - £44,503 per annum

The Newcastle upon Tyne Hospitals NHS Foundation Trust is one of the most successful teaching NHS Trusts in the country. We have one of the highest number of specialist services of hospitals in the UK. With around 15,000 staff, the Newcastle Hospitals is one of the region’s major employers. We have a long-standing reputation for high quality clinical care with our staff’s commitment to excellence reflected in our consistent performance at the highest level. We are committed to being an “employer of choice” offering our staff superb benefits, looking after their wellbeing, and providing access to high-quality education, training, career progression and support which enables them to provide “Healthcare at its best with people at our heart”.

The Newcastle upon Tyne Hospitals NHS Foundation Trust is a world class health care provider, and one of the most successful teaching NHS trusts in the country. A tertiary centre, it offers the second highest number of specialist services than any other group of hospitals in the UK, with more than 1.69 million patient contacts each year, delivering innovative, high quality services locally, regionally and nationally and internationally.

The Care Quality Commission has rated us ‘Outstanding’ for the second time in a row.

We are the largest Trust in the country - and one of only five NHS organisations - to receive this accolade twice, which reaffirms our position as one of the UK’s top hospital trusts.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under represented groups.

Are you a communications professional who wants to improve the way we share information about research with the public and across research infrastructures? Could you pull together communications strategies from different groups within an organisation and deliver a joined up communications service in a complex, diverse and challenging environment? If so, you could be the person we are looking for to join a forward thinking organisation whose aim is to maximise opportunities for members of the public and health and social care staff to be involved in health and social care research, making the North East and North Cumbria the best place to deliver health and social care research in the NHS.

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking to appoint an experienced Communication Manager, to manage the communications service for research on behalf of the Trust and two hosted research groups: National Institute for Health Research Clinical Research Network North East and North Cumbria (NIHR CRN NENC) and NIHR Participant Recruitment Centre Newcastle. The Communication Manager will create strategies to promote the benefits of health and social care research across the Trust and will support a comprehensive communications function for our health and care partners and members of the public across the North East and North Cumbria.

The role will be a part of the Trust communications team and work alongside members of the research groups, line managing other communications staff. The post holder will liaise with other communications and research professionals across the NIHR platforms, locally and nationally, and in the health and social care organisations in the region. The work is to manage promotional campaigns for brand marketing and engagement, and ensure reputation management for the Trust and the NIHR, ensuring a consistent and joined up approach to communication and engagement across all areas of activity. Regular travel across the region is expected.

Newcastle Hospitals invites applications from people who have excellent interpersonal, and communication skills and the ability to drive innovation or novel ideas across organisational boundaries. The successful applicant will also need to illustrate how they manage time effectively, prioritise work across multiple workstreams and ability to respond to an ever changing environment and competing priorities. They must demonstrate the ability to deliver results consistently to tight timelines, with minimal supervision.

Essential requirements include degree level education and post graduate study to master’s level or an equivalent level of experience, demonstrable experience of working within a communications speciality, and knowledge of the relevant legislation and regulations. The post holder will also require experience of managing social/web based media content, within relevant policies and brand guidance, and delivering national meetings and engagement events across a diverse range of audiences/partners. The role requires the ability to write newsletters and publicity materials, translating complex information into easy to understand formats, and writing strategic documentation for Board level audiences.

Full Time 37 Hours 30 Minutes/Week


Additional contact information

Justine Smith

Amanda Marksby -

0191 21 37175/0777 501 2050/07849 079801

Important note on completion of reference section of Application Form

All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to The Newcastle upon Tyne NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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