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NB: This vacancy closed to applications on 21/09/2020.

Receptionist /Administration Assistant

Job Reference: 260-2360-LE-SS

Tavistock and Portman NHS Foundation Trust
Tavistock and Portman NHS Trust, Leeds
£19,737 to £21,142 per annum

The Tavistock & Portman NHS Foundation Trust is a specialist all age, outpatient only mental health Trust with a focus on Training and Education alongside a full range of Child and Adolescent Mental Health Services and Psychological Therapies. The Trust is committed to improving mental health and emotional wellbeing, believing that high quality mental health services should be available for all who need them. Our contribution is distinctive in the importance we attach to social experience at all stages of people’s lives, and our focus on psychological and developmental approaches to the promotion of health and the prevention and treatment of mental ill health.

The Trust makes its contribution through:

• Providing relevant and effective clinical services for children and families, young people and adults, ensuring that those who need our services can access them easily

• Providing training and education aimed at building an effective and sustainable NHS and Social Care workforce and at improving public understanding of mental health

• Undertaking research and consultancy aimed at improving knowledge and practice and supporting innovation

• Working actively with stakeholders to advance the quality of mental health care, and to advance awareness of the personal, social and economic benefits associated with psychological therapies

GIDS Leeds Based Receptionist / Administration Assistant

The Gender Identity Development Service (GIDS) is a Tier 4 specialist service and offers a service to children and adolescents and their families, who are experiencing difficulties in the development of gender identity. This may include children who are unhappy about their own natal gender and wish to belong to the other one and children with a disorder of sex development if there are concerns about their gender identity development. The Service also offers counselling to children of parents with transsexualism or other gender identity issues.

From 1st April 2009 the Service has been nationally designated and funded. As part of this funding agreement we are committed to ensuring equity of access to the service which has a national remit.

We are looking for a receptionist / administration assistant to support the service administrators in this busy and demanding environment. With strong IT skills, the post holder should be able to demonstrate excellent communication skills as they will be dealing with professionals, external agencies and, at times, challenging and distressed families that may contact/attend the service.

We are looking for an enthusiastic receptionist / administration assistant to take on this role who is committed to supporting the team to deliver a professional, first class service to the young people referred. The successful applicant will be able to work in a very busy department dealing with clinicians and patients. They will need to be able to manage a demanding workload, be competent in computer packages and have the ability to manage a patient database effectively. The postholder will be sensitive to the needs of this unique group of patients.

The Trust is pleased to be able to offer excellent opportunities for personal development, a pension scheme and family friendly policies.


Interview Date : TBC


For further details / informal visits contact:

Sophia Shepherd - Leeds Admin Lead ;Email addresss - Telephone number 0113 2471955

Additional contact information

Theresa Bampton-Clare, GIDS Assistant Service Manager, on 020 8938 2923 or Tom Easton, London Admin Lead, on 020 8938 2031.

By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we want you to complete your e-learning modules prior to joining our organisation.

We communicate to all job applicants via the email address which has been provided on the application form. Please ensure you check your email on regular basis and inform us if you would prefer an alternative option or any changes to your details after making your application.

* The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

* Only those candidates who clearly demonstrate how they meet the person specification on their application will be shortlisted for this job.

*Candidates suitable for shortlisting will be contacted within three weeks. If you have not heard from us within this time then you have not been successful on this occasion.

* Interview arrangements will be communicated via email so please check your email regularly following the closing date

* In submitting an application form, you authorise Tavistock & Portman NHS Foundation Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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