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NB: This vacancy closed to applications on 27/09/2020.

CHC Operational Support Administrator

Job Reference: 146-CCG-5575HB

Sussex NHS Commissioners
Continuing Healthcare
£19,737 - £21,142

The Sussex Commissioners are an equal opportunities employer, and our workforce is currently under-represented from people from Black and Minority Ethnic and disabled communities. We would welcome applications from people from these communities as our ambition is that our workforce is fully reflective of the communities that we serve. Sussex CCGs are signed up to the disability confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

If you value diversity, fairness, excellence and sustainability, and are passionate about working with others to ensure high quality care for NHS patients, then Continuing Healthcare is the place where you can thrive!

NHS Continuing Healthcare (CHC) is the name given to a package of care that is arranged and funded solely by the NHS for individuals who are not in hospital, but who have complex ongoing healthcare needs.   NHS West Sussex CHC is responsible for the decision making and commissioning process, working closely with West Sussex County Council, on behalf of the three West Sussex Clinical Commissioning Groups.

The CHC team requires a professional, resilient, self-motivating Operational Support Administrator to join this rapidly evolving nurse-led service. The successful candidate will be a key member of the operational team, supporting the Clinical Support Senior Administrator and clinicians through the CHC referral, eligibility assessment and appeals support services.

Ideal candidates will be competent users of Microsoft office programmes, outlook and the internet, will have the ability to use their own initiative and enjoy working as part of a team. The range of tasks are likely to include; calling families and referrers to organise clinical assessments; dealing with stakeholder enquiries relating to Continuing Healthcare and NHS Funded Nursing Care contributions in a pleasant and helpful manner, communicating relevant information to stakeholders, referring to others as appropriate, typing general and confidential correspondence, taking minutes, ensuring patient confidentially, answering telephone calls, photocopying, archiving, and data entry.


This role will be interesting and varied requiring energy and enthusiasm.

Please note the following before applying:

1. Closing date: we reserve the right to amend the closing date based upon the number of applications received. Vacancies attracting a high volume of applications may therefore close earlier than advertised.

2. Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Border Agency requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit UK Border Agency website.

3. Interviews: all shortlisted candidates will be invited to attend a face-to-face interview.

4. Unsuccessful applications: if you have not been contacted within 3 weeks of your application, we regret that you will not have been offered an interview on this occasion.

5. Criminal records: due to the requirements of certain roles, a Disclosure and Barring System (DBS) disclosure must be obtained by the organisation. Please be aware that anyone who is included in the Independent Safeguarding Authority (ISA) barred lists will commit an offence if they engage, or seek or offer to engage, in a regulated activity from which they are barred.

6. General: this post will be subject to review under the relevant NHS Terms and Conditions of Service.

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