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NB: This vacancy closed to applications on 24/09/2020.

IT Solutions Apprentice

Job Reference: 327-20-654

Employer:
Gloucestershire Health and Care NHS Foundation Trust
Department:
Edward Jenner Court
Location:
Gloucester
Salary:
£10,132 per annum

Gloucestershire Health and Care NHS Foundation Trust was formed in October 2019, following the merger of 2gether NHS Foundation Trust and Gloucestershire Care Services NHS Trust. The two Trusts joined together to provide integrated mental health, physical health and learning disability services to communities.


Job Title - IT Solutions Apprentice

Base - Edward Jenner Court, Brockworth

Salary - £10,132 per annum/ £5.18 per hour

Hours per week - 37.5

Fixed term contract over 18 months

A fantastic new opportunity has arisen for a committed, organised person to complete an IT apprenticeship working as part of the IT and Clinical Systems support team, providing a high quality service ,which is the first point of contact for all staff within Gloucestershire Health and Care NHS Foundation Trust.

The successful applicant will receive Induction and training appropriate to the activities he or she will undertake, and following this induction period will be enrolled to the IT Solutions Technician Level 3 Standard with our dedicated training provider.

The Apprentice would be supported to carry out activities including:

  • Ensuring the provision of a high quality Customer focused IT and Clinical Systems support service providing a single point of contact to all staff of GHC staff in relation to all the services provided by the service.
  • To gain accurate information from callers, using effective communication skills to assess the impact of the reported problems or requests.
  • Utilise knowledge, skills and judgment to provide a first line resolution where possible or where unable to assign call to the appropriate team

The apprentice would be expected to be flexible, alter activities and priorities as the need arises, and handle all client requests for assistance in a responsive, professional and customer oriented manner.

If you would like to work for an organisation that values its staff, aims to deliver the best care, offering compassion to all patients, their carer’s and families, and you can demonstrate this to us, we would like to hear from you!

For further information or an informal discussion please contact Michelle Charles, IT Support Manager, on 0300 421 8317 or Jo Rayer, Apprenticeship Team, on 0300 421 8346.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

This post requires the post holder to be able to undertake all statutory and mandatory training and post holders must be able to undertake physical interventions. Fitness for physical intervention will be assessed by Occupational Health.

To ensure you fully understand how the Trust, as a Data Controller, will process and store your data please read the attached document ‘ Applicant and Staff Privacy Notice’ prior to applying for the role.

Candidates for any staff appointment shall, when making application, disclose in writing to the Trust whether they are related to any governor. Failure to disclose such a relationship may disqualify a candidate and, if appointed, may render him/her liable to dismissal.




Applicants who have been shortlisted will be contacted via NHS Jobs. Please check your account regularly. If you do not hear from us within 3 weeks of the closing date you have probably not been shortlisted. We are sorry that on some occasions we are unable to let you know the outcome of your application personally. The Trust reserves the right to close this vacancy when sufficient applications have been received.

Please note that all candidates who declare themselves on their application form to be disabled and who meet the essential criteria for the post will be shortlisted in accordance with the Trust’s Two Ticks Pledge on disability.

Applicants should note that all appointments to GHCNHSFT are subject to the completion of a satisfactory 6 month probation period.(excluding Medical Staffing appointments).

Successful candidates are expected to self-fund either an enhanced or standard or basic DBS check, and sign up to the DBS update service if required for the role.

Please note that if you are successful in your application and you have previously worked for an NHS Trust, GHCNHSFT will request confirmation of your previous NHS service from your last NHS employer via the inter authority transfer system to verify service, pension, sick pay entitlement and pay grade. Your permission will be sought at application and /or later in the process.

Flexible working arrangements will be considered. Any request will be set against genuine operational requirements and limitations and it is not obligatory for a manager to accede to the request.

For positions Band 8a and above there is a requirement to participate in an on-call rota to ensure a high quality of care for patients at all times and continued support to all staff with access to the right knowledge and expertise. For further information on this please consult the job description.


Tier 2 Certificate of Sponsorship

Applications from job seekers who require current Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the current Resident Labour Market Test which will be in place until the end of December 2020. UK Visas and Immigration requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Guidance can be found here Criminal Records Checks For Overseas Applicants



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