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NB: This vacancy closed to applications on 17/09/2020.

Access Booking and Choice Administrative Roles

Job Reference: 377-SURG37015

Employer:
Mid Yorkshire Hospitals NHS Trust
Department:
Access Booking and Choice
Location:
Wakefield
Salary:
£18,005 - £19,337 per annum (pro rata)

Thank you for your interest in a post at The Mid Yorkshire Hospitals NHS Trust. Every employee at the Trust strives to provide excellent patient experience every single time. We strive to be an excellent employer for every one of our employees from the day they apply for employment with us. We have four core values, developed by our staff, and these are at the heart of everything we do to enable us to deliver our ambitions of excellence. You can find out more about our vision and values from our videos and website, which you can access via this page.


Access Booking and Choice are looking for a variety of new staff members to come and support us with our Administrative posts, below are details of the roles available. Please indicate on your application form the role(s) you are applying for.

The working hours for these roles will be between 07:30 - 20:00 on a rotational basis between Monday - Sunday.

Outpatient Booking Clerks

Fancy a role where you will make a difference to thousands of people’s lives every single day? Where your work enables our team of doctors, nurses and other healthcare professionals to deliver care and treatment to our patients? If so, then have you considered working in our patient administration services at The Mid Yorkshire Hospitals NHS Trust?

You may have been away from work for a while and looking for a role that works around family commitments; or you may be working in an administrative role elsewhere but want a change of environment or a flexible approach to working hours.

We can offer you variety and challenges, representing the Trust often as first point of contact for patients with a number of opportunities in our teams.

Our Booking clerks liaise with patients to make or rearrange their appointments and provide key information to enable them to attend for treatment. This team play a vital role in ensuring patient records are kept up to date, patients receive the correct appointment for the correct times as well as ensuring access targets are met and delivered efficiently.

If you are interested in learning more about this role, please contact Richard Crewe on 07826 869075 for further information. We would prefer full time but will consider part time also, please note that the requirement will be working 5 over 7 days including evening and weekend working.

Business support

We are looking for dedicated and hard working individuals who have great organisational skills and are able to prioritise their workload. Good IT experience will be beneficial due to the multiple IT systems we use within Business Support. This is a very interesting and diverse role with great opportunities for development.

Whilst it’s useful to have worked in the NHS previously, and to understand NHS targets regarding referral to treatment, this is not essential as we will provide you with all the training you need to thrive.

If you are a team player and enjoy a challenge as well as working in a busy but enjoyable environment, please contact Amy Benton on 07554555189 to discuss the role and further information

Reception

We are looking for friendly, outgoing individuals who share our core Trust Values, and who are organised having had appropriate experience to enable you to succeed in a busy environment. You will need to be able to communicate information to our patients clearly, so it’s also useful if you have had some experience in a customer facing environment and you will need to use multiple IT systems therefore previous experience is required.

Whilst it’s useful to have worked in the NHS previously, and to understand NHS targets regarding referral to treatment, this is not essential as we will provide you with all the training you need to thrive.

If you would like an insight into a typical day in our team, please contact Claire O’Brien on 07834774906 to ask more about the role.

We would prefer full time but will consider part time also, please note that the requirement will be working 5 over 7 days including evening and weekend working.

Cancer Tracker

An exciting opportunity has arisen for flexible, highly motivated people with excellent communication skills to join a team of staff working within the Cancer Administration Team to improve the experience and outcomes of patients with a suspicion and/or diagnosis of cancer through tracking their progress along the nationally agreed timelines. This post requires an enthusiastic, committed person who has experience of NHS in particular performance targets. Experience of using spreadsheets and patient treatment lists will be an advantage.

The successful candidate will have an integral role within a multidisciplinary environment, being required to support cancer MDT coordinators through proactive tracking of all patients with cancer or suspected cancer and take appropriate action to ensure a timely diagnosis and treatment to achieve the access targets. The will also ensure all patients with cancer or suspected cancer have booked appointments and treatments in line with the cancer access patient pathways. The post holders should be able to work independently, as well as working with the team to provide solutions and improve processes.

The successful candidates will have the opportunity to learn and develop their understanding on care pathways and use of video conference equipment.

Previous experience of working in a cancer services would be advantageous.

To join an exciting, forward thinking, organisation please contact for further information: Craig Nelson, Cancer Access and Performance Manager, on Craig.Nelson@nhs.net or Jacob Brown, Assistant Cancer Access and Performance Manager, on Jacob.Brown@nhs.net

Please be aware that assessments for these roles will be conducted virtually on Saturday 26th September 2020.

These posts are often really popular so we may close to applications early, so make sure you have submitted yours as soon as possible, and good luck!!!




When submitting your application, please read the Information and Guidance for Applicants, Job Description and Person Specification. We select employees on the basis of values as well as the skills and experience required for the job. Please use your application as an opportunity to demonstrate these.

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Applications from job seekers who require current Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the current Resident Labour Market Test which will be in place until the end of December 2020. UK Visas and Immigration requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.

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