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Apprentice Conference Administration

Job Reference: 358-2612234-APP

University Hospitals of Leicester
Medical Education Management Team, Leicester General Hospital
£160 per week


University Hospitals of Leicester have fantastic opportunities for ambitious individuals to join one of the biggest and busiest NHS Trusts in the country. Serving the one million residents of Leicester, Leicestershire and Rutland, we have opportunities to work with experienced staff and develop your future career.

This is an excellent opportunity to gain experience within a high performing service while completing your NHS Level 2 Customer Service Apprenticeship and earning £160 per week

We have an exciting Apprenticeship opportunity within the Conference Service within the Clinical Education Department at UHL on a 15 month contract.

This is an excellent opportunity for candidates who wish to develop their administration and customer service skills in a supportive environment, with colleagues who are willing to help and mentor them throughout their apprenticeship with UHL.

Within the conference service you will provide day to day administrative support to our conference manager and course directors in delivering a wide variety of courses/conferences. You will gain significant exposure to events management and administrative procedures.

Key tasks for the role will involve:

  • Helping to provide a professional reception service;
  • Assisting with key administrative tasks for the conference service
  • Ensuring administration procedures are accurate and as part of the administration team, helping to update these as necessary
  • Providing on the day support for the courses/conferences


About You

We are looking for a hard working and passionate individual who is ready to take their next step towards becoming an outstanding administrator who will deliver excellent customer service at all times.

We are looking for someone who has good interpersonal skills, who is able to communicate calmly with everyone they come into contact with, both from the public and fellow healthcare professionals.

Working as part of a dedicated conference service team is a priority, you must be able to demonstrate good IT skills and the ability to work unsupervised at designated times.

What we can Offer You

We offer a wide range of benefits to our employees including:

  • Development and Training opportunities
  • Generous Annual Leave, Occupational Sickness and Maternity Benefit Schemes, subject to qualifying conditions
  • Pensions Schemes, including continuation of contributions to your NHS Pension scheme, subject to eligibility

To qualify for the apprenticeship role the minimum criteria is:-
• that you must have GCSE in English and Maths
• you do not have a degree/higher qualification
• have not completed an apprentice programme in the past

For further details / informal visits contact:

Claire Sharpe - Deputy Operations Manager

Vacancies will close early if a sufficient number of applications are received.

Applications are transferred to TRAC, by completing an application you authorise the transfer of your data. Emails regarding applications will be sent via TRAC.

UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve and where discrimination is outlawed, and staff and service users are equally valued and supported. We welcome applications from people from all backgrounds who match our job criteria.

We welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that UHL has an under-representation of BAME employees at band 7 and above.

Applicants who have a disability and meet the essential criteria will be interviewed if indicated you wish to be considered under the Disability Confident Scheme. If you require any reasonable adjustments please make the recruitment services team aware as soon as possible. Appointments will be made on merit.

Disclosure and Barring Service Check

If this post is subject to the Rehabilitation of Offenders Act (Exceptions Order)1975 a submission for Disclosure to be made to the Disclosure and Barring Service.

COVID 19 Risk Assessment

Due to Covid 19 we have introduced a staff risk assessment into our pre-employment process.

This is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters as well as current staff, patients and visitors.

If it is identified that you are within a vulnerable category, we will endeavour to make reasonable adjustments to accommodate this.

Tier 2 Sponsorship

We welcome applications from individuals who require Tier 2 sponsorship. NON-EEA candidates may not be appointed if a suitable EU/EEA candidate is successful. As it is unlikely the Trust would be able to satisfy the Home Office Visa requirements.

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