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NB: This vacancy closed to applications on 18/09/2020.

ICC Team Member

Job Reference: 880-2621314

NHS Arden and Greater East Midlands Commissioning Support Unit
Incident control
Victoria House, Cambridgeshire
£24,907 - £30,615

Arden & GEM is one of the largest Commissioning Support Units in the country. Our customers include more than 60 Clinical Commissioning Groups (CCG), NHS England, local authorities and a range of care providers.

With offices throughout the Midlands, North West and South East we cover a core geographic patch that extends to Greater Manchester in the north and Essex in the south. Our services are built on a strong foundation of experienced people who build great relationships, a commitment to NHS values and a thorough understanding of our clients and the challenges they face.

We provide real value to our customers by working at scale, creating the synergies and innovation that ultimately drives improved patient outcomes and makes commissioning resources work harder.

Our cornerstones are quality, value, innovation and complete customer focus.

The NHS is seeing an increasing number of complex projects needed to support various elements of COVID 19. Arden and GEM is looking to build its teams that provide support in this area and is offering, in the first instance, 6-month fixed term roles the aim of which would be to provide business support and resilience to the NHS professionals working in this area. We therefore have six (6) roles on offer which would be suitable for recent graduates or other suitably qualified candidates who believe that their enthusiasm, willingness to learn and commitment to hard work would make a difference in what will be challenging environments.

Working in an Incident Centre

These roles can be pressurised but also very rewarding in terms of opportunities to apply skills in a unique environment, using initiative to respond to unprecedented situations and work as part of a highly collaborative team. Individuals are required to undertake roles which can be defined by each incident response or operational command and control scenarios-it is very rare any incident is the same !

We need people with the following attributes:

  • Ability to work at significant pace, in a high-pressure environment
  • Attention to detail and accuracy
  • Willingness to develop rapid understanding of NHS structures
  • Ability to work at pace in an incident response environment
  • Commitment to work as part of a team and understanding team dynamics
  • Positive personality and can-do attitude
  • Immediate availability

Responsibilities include:

  • Providing general support within the Incident Management Team
  • Undertaking tasks as required by the Incident Room Manager/DOD
  • Assisting in the production of information including briefings, rolling brief and situation reports
  • Assisting with general administrative tasks, as required
  • Acting as the point of contact for incoming telephone calls, email and other communications into the Incident Management Team.
  • Working closely with the Incident Room Manager to ensure that messages are direct to the appropriate recipient(s).

This is an excellent opportunity to be trained to work as part of a team working as part of a high profile national project and will create opportunities to develop and learn new skills. It will provide an opportunity for colleagues to develop highly transferrable operation resilience and leadership skills. These skills align well to frontline operational NHS health and care system roles and will be valuable for individuals wanting to move into local NHS roles in the future as well as helping to inform existing policy and commissioning roles nationally.

Interviews are provisionally scheduled for Wednesday 23 September 2020 and Thursday 24 September 2020 .

Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.

Please note: Your data will be transferred to Trac Recruitment Systems following your application as we manage all vacancies through this system. if you request us not to transfer your details, we will be unable to process your application.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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