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NB: This vacancy closed to applications on 17/09/2020.

Diabetic Eye Screener / Patient Liaison Officer

Job Reference: 209-A-20-2601218

East Cheshire NHS Trust
Diabetic Eye Screening
Alsager/Northwich/Macclesfield, Alsager/Northwich/Macclesfield
Unqualified - start on a Band 2. Qualified - start

Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. An organisation with a real sense of community we actively support and develop our staff to ensure our patients receive the best quality care. Join our team and support our vision of delivering the right care first time, every time.

The Cheshire Diabetic Eye Screening Programme (DESP) is looking to recruit a Screener/Patient Liaison Officer who is passionate about patient care and improving patient services.

Diabetic eye screening is predominantly completed by Optometry Practices across Cheshire as well as three fixed sites (Alsager/Macclesfield/Northwich). All administration, grading of retinal images and management of the programme is completed at our offices at Alsager Health Centre.

We are looking for a confident, friendly and conscientious individual who is happy to travel to our fixed screening sites in the above three locations and independently run diabetic eye screening clinics. When the post holder is not running a screening clinic, we would like them to complete administration duties such as filling appointment slots, completing reminder calls and ringing patients who have not attended a diabetic eye screening appointment in order to improve uptake. We anticipate that the role will be 70% screening and 30% administration duties. However, this may change as the service adapts and we are looking for someone who is flexible and comfortable working out in the community independently.

Whilst screening, the successful applicant needs to be able to:

  • Travel to the screening location and arrive punctually to start clinic.
  • Establish a rapport with patients and explain the diabetic eye screening process.
  • Complete a basic visual acuity test.
  • Administer eye drops.
  • Operate a retinal camera to take retinal images.
  • Recognise signs of Diabetic Retinopathy to triage images into the correct grading queue.
  • Problem solve should any issues arise.

Due to Covid-19, whilst screening, the post holder will need to wear a uniform and Personal Protective Equipment and maintain vigorous infection control measures. We envisage that the post holder will complete administration duties from home and therefore must have a suitable home working environment.

The post holder will need to be IT literate and able to use our bespoke software, Optomize. The successful applicant must have an excellent telephone manner and be able to provide information to a wide range of people in a clear, courteous and professional manner. It would be advantageous to have an understanding of diabetes and NHS Diabetic Eye Screening Programmes.

Please note, if you are successful and already a qualified diabetic eye screener, you will commence as a Band 3. If you are not a qualified diabetic eye screener, you will commence as a Band 2 and will have to complete the Level 3 Diploma for Health Screeners qualification. Applicants must be hard working and apply themselves to the qualification in order to complete the course in a timely manner.

This post is Permanent

Hours per week: 37.5 Monday to Friday, 09.00am-17.00pm with a half hour lunch break.

Closing date: 17th September 2020

Please be aware that this post requires an Enhanced with Barred list Disclosure and Barring Service (DBS) check, the cost of which is payable by the successful candidate.

If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.

To keep up to date with all of our latest Recruitment activity here at East Cheshire NHS Trust, take a look at our Careers website with lots of information on how to join our team and Facebook and Twitter pages, links to which can be found on the right hand side:

Visit our Facebook page: Careers at East Cheshire NHS Trust

Follow us on Twitter: @CareersECT

For further details / informal visits contact:

Name Amy Jones Job title Programme Manager Email address Telephone number 01270 275407 Additional contact information

Sara Vernengo – Senior Grader/Screener – 01270 275806 –

Please read the guidance for applicants and completing the application form documents prior to completing your application form (documents are located to the right).

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). In order to facilitate applications from all members of the community the Trust is able to offer services including Braille Applications and Interpreting Services.

The Trust may close any advertised post before the stated closing date. We recommend that you apply as soon as possible.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website.

By applying for this post you are agreeing to East Cheshire NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.

If you have not heard from us within 3 weeks of the advert closing date, regretfully you should assume that your application has been unsuccessful.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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