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NB: This vacancy closed to applications on 06/08/2020.

Pain Clerk

Job Reference: 050-AC395-0720

Betsi Cadwaladr University Local Health Board
Pain Management Service
Abergele Hospital, Abergele
£18,185 - £19,337 per annum pro rata

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including childcare voucher schemes, work-life balance policies and on-site crèche facilities. Visit our web site

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

The purpose of the role is to provide an efficient service to the department whilst working as part of a multi-disciplinary team to actively ensure that an effective service is provided and patient satisfaction is maximised. Also to promptly and efficiently exercise own judgement to resolve patient queries within own professional constraints.

The post holder is a key member of a combined team to provide efficient and effective clerical support to the Surgery, Anaesthetic & Pain services. The post holder provides three core elements of support to the clinics. These are:

- To book new and review appointments in line with Health Board policy.

- Prepare all documentation for clinics and provide clerical assistance to contribute to the delivery of an effective and efficient service.

- Act as Receptionist for the Pain clinic.

By the nature of the duties, the Clinic Clerk/Typist will be required to maintain strict confidentiality and will be expected to deal with staff, patients, carers and relatives with courtesy and discretion at all times.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Closing Date: 06/08/2020

For more information contact:

Sue Clark,

01745 448788 x 3862



For further details / informal visits contact:

NameSue ClarkJob titleAdministration ManagerEmail addresssue.clark@wales.nhs.ukTelephone numbernot currently available by phoneAdditional contact information

Sue Clark, Clerical Services Co-ordinator

01745 448788 x 3862

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. Non EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the resident labour market test. UK Visas and Immigration (UKVI) requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UKVI website.

Please note that the inbox is not monitored. If you have any queries please contact the Recruitment Helpdesk on 02920 905353.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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