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NB: This vacancy closed to applications on 10/06/2020.

Service Manager – Primary Care Community Services

Job Reference: J314-A-20-0510

Partnering Health

Partnering Health Group are an established and expanding healthcare organisation responsible for providing a variety of urgent and primary health care services across Hampshire.

An ideal opportunity for a Service Manager – Primary Care Community Services,this is a temporary role, up to 6 months, to join our Head Office in Whiteley.

This is an exciting opportunity for a dynamic, people focused, flexible individual with primary care experience, ideally in a managerial role, to get involved with an established healthcare provider to deliver new primary care community-based services in the Hampshire area.

The post holder will primarily be accountable for managing such new initiatives within Hampshire within the Primary Care arm of PHL, with the scope of adding more services should the need arise in the months ahead.

As a Service Manager at Partnering Health Limited (PHL), you will be responsible for the successful delivery of a daytime home visiting service, as well as a co-ordination service for the whole Hampshire area.

Service Manager Duties & Responsibilities:

  • Work collaboratively with local Healthcare Provider partners and commissioners, to ensure the smooth delivery of a daytime Home Visiting service
  • Work collaboratively with local commissioners to ensure the smooth delivery of a co-ordination service, which co-ordinates the RAG status of all primary care practices within Hampshire, to deliver a county-wide sit rep for commissioner information and resilience planning
  • Will use their knowledge of Primary Care to support the mobilisation of new services and initiatives
  • Oversee rota management of their services, ensuring costs are within budget, and that rota fill is maximised
  • Support the Service Clinical Leadership team in their roles, where they are accountable for all clinical decisions, issues and incidents (including SIRI) and complaints, managing stakeholder relations wherever necessary
  • Attend monthly Governance Meetings, along with Clinical Lead, ensuring that the service delivers against its clinical governance and CQC requirements and keeping the risk register up to date.

Service Manager Skills and Experience:

  • Significant experience as a manger within a Primary Healthcare environment
  • Aware of the Health Economy, and how the Primary Care landscape fits together, encompassing all community partners and services
  • Must be an excellent communicator, able to rise to the challenge of meeting the needs of external stakeholders with conflicting priorities
  • Can demonstrate achievement against KPIs
  • Able to travel independently to other sites if required
  • Proficient with Microsoft Office 365


The role will be based at Whiteley, however home working will be considered due to the current COVID pandemic. The post holder will also be required travel for external client meetings, so it is essential to have their own car.

Job Types: Full-time, Temporary

We are committed to equality and diversity in both the provision of our services and how we recruit and manage our employees. Applications are encouraged from everyone with the necessary attributes for the job, irrespective of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity.

We strongly encourage candidates to read all available information to support their application, please use the application form to demonstrate that you meet the requirements laid out in the job description and person specification.

This vacancy may close before the current listed closing date. If you intend to apply you are advised not to delay submitting your completed application.

Any personal information you provide will be treated in the strictest of confidence and in accordance with the Data Protection Act 1998 and GDPR regulations 2018.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see applying from overseas.

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