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NB: This vacancy closed to applications on 21/06/2020.

QI Communications and Events Officer

Job Reference: 363-CP6714

East London NHS Foundation Trust
£29,888 to £36,738 pa Inclusive HCA

ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

MAIN PURPOSE OF ROLE: The Trust has decided to embrace quality as the overarching principle for the organisation and set its longer-term mission to improve the quality of life for all we serve. Our vision sets out our ambition which is that by 2022 we will build on our success and lead on the delivery of integrated care. It states that we will do this by working purposefully in collaboration with our communities and our partners, striving towards continuous improvement in everything we do.

The primary purpose of the Quality Improvement (QI) programme is to oversee the transformation of the culture of the Trust to one of continuous improvement which is delivered through participation of all staff in the design, implementation, monitoring and evaluation of a large number of Plan, Do, Study, Act (PDSA) / small-scale projects via a multi-year organisation-wide programme. The Programme is unique one for the organisation in terms of breadth, depth and timescale.

Communications and engagement form a key pillar of the QI programme. The QI communications and events officer will be responsible for:

Developing and implementing a communications strategy for the department
Internal and external communications (through a variety of channels and platforms)
Leading on the planning of a number of events for both internal and external stakeholders
Supporting the department with a high standard of storytelling

We are seeking an enthusiastic, highly organised and creative individual. The post requires an ability to work flexibly in a changing environment, an understanding of digital media, CMS (Wordpress) and a willingness to learn new systems. The role requires excellent writing, editing and multimedia skills, as well as the ability to communicate effectively with all levels of staff (Board to frontline team), service users, carers and external key stakeholders.

The Communications and Events Officer will work on the day-to-day delivery of all communications assigned events, including:

Producing digital content including films, copy, photos and other content
Developing and maintaining the QI microsite ( and social media channels
Event planning (annual conference, open days, learning sessions)
Offering journalistic oversight to team to write, editing and proof read stories

Within the QI department, there is a strong emphasis on all team members working flexibly in order to achieve programme related goals.

Please tell us about your suitability for this role within the supporting information section of your application.

For further details / informal visits contact:

us at

What Next?

If you like the sound of ELFT, don’t waste a moment. We sometimes close adverts early if there is a high response, so apply now!

As part of our recruitment process we may be required to share information you provide on the application form with NHS Protect and/or other organisations for the purpose of the prevention, detection, investigation and prosecution of fraud or any other unlawful activity affecting the NHS.

If you do not hear from us within four weeks of the closing date, please consider that you have not been shortlisted on this occasion. You must provide professional email addresses for all referees as we will contact them as soon as an offer has been made. Please note we do not request references prior to interviews. All applications made through NHS Jobs account will be processed by TRAC System. Please note that some emails may go to your spam/junk mailbox so make sure you check this regularly.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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