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NB: This vacancy closed to applications on 16/04/2020.

Service Assistants (Immediate Starts @ NHS Nightingale Hosp NE)

Job Reference: 263-FAC-NR-01

NTW Solutions
East Boldon (Washington)

NTW Solutions Limited is a newly established private company, wholly owned by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust, which provides the Trust with estates, facilities, procurement and some financial and workforce services. It employs around 600 staff and has the potential to increase the range of services that it provides to the Trust and other organisations.

We are a new and ambitious company aiming to continue providing an excellent service, improving the wellbeing of everyone we serve through supporting and delivering services that match the best in the world.

NTW Solutions values and respects the diversity of its employees, and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

We are committed to the Health and Wellbeing of our staff, We have a number of initiatives and support for staff including access to psychology and counselling services. We are proud to be recognised as a mindful employer.

Service Assistants (Domestics & Catering) needed URGENTLY!
(Please forward allCVs to

If you would like to help the fight against COVID-19 and are happy to roll your sleeves up and help we have a role for you.


The NHS Nightingale Hospital North East is currently recruiting Service Assistants to help with the to support patients. The most important skills are the ability to keep calm under pressure, have a real empathy for people who need support and be ready to put a patient’s welfare first in what are unprecedented times.

We have a number of roles starting ASAP needed fora 3 month fixed term contract.

Please note to work on this site you will need to commit to a shift pattern as services will run 24 hours, 7 days per week

This roles duties & responsibilities include: -

  • To provide a clean and safe environment for patients and colleagues
  • Keeping the hospital clean and tidy and reporting any faults
  • Ensuring all equipment used is fully maintained, cleaned and stored appropriately
  • To use resources efficiently and effectively for each cleaning task
  • To carry out general catering duties, including cleaning tasks, washing pans, utensils, crockery, cutlery, equipment, floors, etc. This may include the use of machinery, e.g. dishwasher, floor scrubber/dryers, etc.
  • To assist in some basic food preparation duties which may be carried out in a chilled environment.
  • To receive and correctly store a range of catering products, i.e. frozen and chilled food, tinned and dried goods. This includes assisting in the packaging of frozen, chilled food.


The key skills and knowledge they are looking for: -

  • Both written and verbal communication skills
  • Ability to follow instructions and procedures
  • Pay attention to detail
  • Work as part of a team
  • Take responsibility for your own work
  • Be able to work unsupervised


These roles are essential in the fight against infection and you will receive the highest level of training to be able to complete the job. You will also be provided with full personal protective equipment (PPE) to help protect you against infection. No experience is necessary as full training will be provided.

The NHS Nightingale Hospital NE will be located at Washington's innovation centre at the International Advanced Manufacturing Park, just off the A19, however you may be required to work at various sites within the CNTW NHS Foundation Trust Group, therefore must be able to meet the mobility requirements of the role.

This is a NTW Solutions Ltd Band A role and the hourly pay is £9.30 an hour.

Victoria Bullerwell (Head fo Workforce & OD) - 07881556233
Andrew Short(Operational Estates Manager) - 07914784980


Given national guidelines in respect of isolation related to COVID19 for vulnerable individuals we will not be encouraging applications from these groups at this time.

All jobs will be appointed on the NTW Solutions terms and conditions (not NHS/A4C terms).

Recruitment into NTW solutions will follow the principals of NHS Employer Check Standards and any relevant employment legislation.

All of our clinical posts (and certain others), are subject to DBS clearance prior to commencement.

In view of recent changes to Home Office Immigration Regulations all applicants must state their current immigration status, including expiry dates.

Please note if you are external to the NTW Group you will be subject to a six month probationary period.


After applying on NHS Jobs, your submitted application will be imported into our Third party recruitment system - Trac Jobs. All subsequent information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website, all communication will come via By applying for this post you are agreeing that the employing Trust (CNTW) can transfer the information contained in this application to its preferred applicant management system, in this case Trac Jobs.

This advert for a vacancy with NTW Solutions appears under the authority of Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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